Difference between revisions of "Unapply Client Cash Payment From An Invoice"

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[[Category:Agency Bill]][[Category:Cash]][[Category:Direct Bill]][[Category:Receivables]]
 
[[Category:Agency Bill]][[Category:Cash]][[Category:Direct Bill]][[Category:Receivables]]
 
<table class="infobox" cellspacing="5" style="background-color: #FFFFFF; width:27em; text-align:left; border-spacing: 2px; line-height:1.5em;">
 
<table class="infobox" cellspacing="5" style="background-color: #FFFFFF; width:27em; text-align:left; border-spacing: 2px; line-height:1.5em;">
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<tr>
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    <td>[[File:Ic_info_black_24dp.png]] Required Software Version: [[:Category:Release Notes|September 2015]]</td>
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</tr>
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<tr>
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    <td>[[File: Ic_settings_backup_restore_black_24dp.png]]  Legacy Instructions Available: [http://wiki.agencysystems.com/mediawiki/index.php?title=Unapply_Client_Cash_Payment_From_An_Invoice&oldid=2223 Click Here]</td>
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</tr>
 
<tr style="background-color: #bdbdbd; text-align: center; font-weight:bold;">
 
<tr style="background-color: #bdbdbd; text-align: center; font-weight:bold;">
 
     <td>Related Pages</td>
 
     <td>Related Pages</td>
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</tr>
 
</tr>
 
</table>
 
</table>
{{#ev:youtube|qFnrw1J0ju0|300|right|Cash Transaction: Unapply and Reapply to Invoices}}
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The process below is used when '''an existing [[:Category:Cash|client payment]]''' is applied in full or in part to an [[:Category:Invoice|invoice]], or a series of invoices.  The payment needs to be unapplied, and placed on account.  
The process below is used when '''an existing client [[:Category:Cash|cash transaction]]''' is applied in full or in part to an [[:Category:Invoice|invoice]], or a series of invoices.  The payment needs to be unapplied, and placed on account.  
 
  
 
*To '''apply an existing cash balance to an invoice''' see: [[Apply Client Cash Balance to an Invoice]].
 
*To '''apply an existing cash balance to an invoice''' see: [[Apply Client Cash Balance to an Invoice]].
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== Unapply Client Cash Payment From An Invoice ==
 
== Unapply Client Cash Payment From An Invoice ==
#'''Load the client''' on one of the four client tabs.
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#[[Client Tab#Find a Client|Load a client]] on one of the [[Client Tab|client tabs]].
#Select the '''Invoice''' tab at the bottom.  
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#Select the '''Invoices''' tab at the top.  
#:[[File:Cltexp-invoice.png]]
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#:[[File:client-invoicestab.png]]
#'''Double-Click''' to open the desired invoice in [[Express Billing]]. ''(Alternatively, open the invoice in [[Express Billing]] using the '''account tab''' or [[Policy Express]])''
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#'''Double-Click''' to open the desired invoice in [[Policy & Billing]]. ''(Alternatively, use the '''Client's Accounting tab''' or the [[Policy Dashboard]].)''
#:[[File:Cltexp-invoice-selectinvoice.png]]
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#:[[File:Client-invoicestab-selectinvoice.png]]
#Select '''Payments -> Client'''.
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#Select '''Invoice -> View Balance -> Client'''. ''(Alternatively, select the '''View Balance -> Client''' button on the main Policy & Billing window.)''
#:[[File:Expressbill-payments-client.png]]
 
 
#'''Left-click''' the '''Cash (CSH)''' Number.
 
#'''Left-click''' the '''Cash (CSH)''' Number.
#:[[File:Expressbill-payments-client-cash.png]]
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#:[[File:policy&bill-payments-client-cash.png]]
 
#Select '''View'''.  This will display all invoices paid with the cash receipt.  
 
#Select '''View'''.  This will display all invoices paid with the cash receipt.  
#:[[File:Expressbill-payments-client-cash-view.png]]
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#:[[File:policy&bill-payments-client-cash-view.png]]
 
#To clear '''all distributions''' for all listed invoices, select '''Clear'''. ''(Multi-line invoices will be listed once for each invoice line)''
 
#To clear '''all distributions''' for all listed invoices, select '''Clear'''. ''(Multi-line invoices will be listed once for each invoice line)''
 
#:''(To clear a specific invoice payment, left-click each '''invoice line number''', and select '''Delete'''.)''
 
#:''(To clear a specific invoice payment, left-click each '''invoice line number''', and select '''Delete'''.)''
#:[[File:Expressbill-payments-client-cash-view-clear.png]]
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#:[[File:policy&bill-payments-client-cash-view-clear.png]]
 
#Select '''Yes''' to confirm.  
 
#Select '''Yes''' to confirm.  
#:[[File:Expressbill-payments-client-cash-view-clear-confirm.png]]
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#:[[File:policy&bill-payments-client-cash-view-clear-confirm.png]]
#Select '''Close''', then '''Exit''' then '''Close''' to return to [[Express Billing]].
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#Select '''Close''', then '''Exit''' then '''Close''' to return to [[Policy & Billing]].

Latest revision as of 21:12, 16 April 2019

Ic info black 24dp.png Required Software Version: September 2015
Ic settings backup restore black 24dp.png Legacy Instructions Available: Click Here
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The process below is used when an existing client payment is applied in full or in part to an invoice, or a series of invoices. The payment needs to be unapplied, and placed on account.

Unapply Client Cash Payment From An Invoice

  1. Load a client on one of the client tabs.
  2. Select the Invoices tab at the top.
    Client-invoicestab.png
  3. Double-Click to open the desired invoice in Policy & Billing. (Alternatively, use the Client's Accounting tab or the Policy Dashboard.)
    Client-invoicestab-selectinvoice.png
  4. Select Invoice -> View Balance -> Client. (Alternatively, select the View Balance -> Client button on the main Policy & Billing window.)
  5. Left-click the Cash (CSH) Number.
    Policy&bill-payments-client-cash.png
  6. Select View. This will display all invoices paid with the cash receipt.
    Policy&bill-payments-client-cash-view.png
  7. To clear all distributions for all listed invoices, select Clear. (Multi-line invoices will be listed once for each invoice line)
    (To clear a specific invoice payment, left-click each invoice line number, and select Delete.)
    Policy&bill-payments-client-cash-view-clear.png
  8. Select Yes to confirm.
    Policy&bill-payments-client-cash-view-clear-confirm.png
  9. Select Close, then Exit then Close to return to Policy & Billing.