Difference between revisions of "Workstation Installation Instructions"
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[[Category:Installation]][[Category:Pervasive]] | [[Category:Installation]][[Category:Pervasive]] | ||
− | *Verify the workstation is running one of the following: Microsoft Windows 8 / Windows 7 / Windows Vista | + | <table class="infobox" cellspacing="5" style="background-color: #FFFFFF; width:27em; text-align:left; border-spacing: 2px; line-height:1.5em;"> |
+ | <tr> | ||
+ | <td>[[File:Ic_description_black_24dp.png|link=Newton User Guide#Installation]] Newton User Guide: [[Newton User Guide#Installation|Installation]]</td> | ||
+ | </tr> | ||
+ | <tr style="background-color: #bdbdbd; text-align: center; font-weight:bold;"> | ||
+ | <td>Related Pages</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td> | ||
+ | <ul> | ||
+ | <li>[[Backup Information]]</li> | ||
+ | <li>[[Hardware Recommendations]]</li> | ||
+ | <li>[[Installation Environment and Network Requirements]]</li> | ||
+ | <li>[[Make Text and Other Items Larger or Smaller]]</li> | ||
+ | </ul> | ||
+ | </td> | ||
+ | </tr> | ||
+ | <tr style="background-color: #d3d3d3; text-align: center; "> | ||
+ | <td>Related Categories</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td> | ||
+ | <ul> | ||
+ | <li>[[:Category:Installation|Installation]]</li> | ||
+ | </ul> | ||
+ | </td> | ||
+ | </tr> | ||
+ | </table> | ||
+ | *Verify the workstation is running one of the following: Microsoft Windows 10 / Windows 8 / Windows 7 / Windows Vista | ||
*Review the [[Installation Environment and Network Requirements]] and [[Hardware Recommendations]]. | *Review the [[Installation Environment and Network Requirements]] and [[Hardware Recommendations]]. | ||
*You will need to be logged in as a local Administrative user. | *You will need to be logged in as a local Administrative user. | ||
+ | |||
+ | == Troubleshoot Error Codes and Other Considerations == | ||
+ | [[:Category:Error|Category: Error Codes]] | ||
+ | *[[Error: Crpe32.dll not found]] | ||
+ | *[[Error: 501 Job Failed]] | ||
+ | *[[The Easy MAPI COM Server is needed to use MAPI in a "Cross-Bitness" environment]] | ||
+ | |||
+ | Display Issues | ||
+ | *[[Display Issues Printing Forms or Viewing Window Buttons]] | ||
+ | *[[Make Text and Other Items Larger or Smaller]] | ||
+ | *[[Transaction Number Or Code Default Text Blank]] | ||
+ | |||
+ | Other | ||
+ | *[[Open File Security Warning]] | ||
+ | |||
== Map the Network Drive == | == Map the Network Drive == | ||
'''Map the drive as an Admin''' | '''Map the drive as an Admin''' | ||
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#:[[File:WorkstationInstall2.jpeg]] | #:[[File:WorkstationInstall2.jpeg]] | ||
#Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name. | #Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name. | ||
− | #Verify '''The command | + | #Verify '''The command completed successfully.''' |
'''net use x: \\servername\APPS''' | '''net use x: \\servername\APPS''' | ||
:[[File:WorkstationInstall3.jpeg]] | :[[File:WorkstationInstall3.jpeg]] | ||
Line 53: | Line 96: | ||
#Select '''Finish''' | #Select '''Finish''' | ||
#Select '''Exit''' | #Select '''Exit''' | ||
− | + | *Disregard and Close the internet window. | |
− | + | :[[File:WorkstationInstall13.jpeg]] | |
=== Configure Pervasive Settings === | === Configure Pervasive Settings === | ||
− | Open a '''new''' command prompt as Administrator. | + | Close the old command prompt & Open a '''new''' command prompt as Administrator. |
'''PCC''' | '''PCC''' | ||
#Select '''Tools''' > '''ODBC Administrator or 32bit ODBC Administrator''' (Not 64bit). | #Select '''Tools''' > '''ODBC Administrator or 32bit ODBC Administrator''' (Not 64bit). | ||
Line 71: | Line 114: | ||
== Create Agency Systems Icon and Install Crystal Reports == | == Create Agency Systems Icon and Install Crystal Reports == | ||
− | Open a '''new''' command prompt as Administrator. | + | Close the old command prompt & Open a '''new''' command prompt as Administrator. |
'''x:''' | '''x:''' | ||
'''cd empire''' | '''cd empire''' | ||
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Once the application opens, click on one of the tabs to make sure it loads data. | Once the application opens, click on one of the tabs to make sure it loads data. | ||
− | + | [[File:Ic_info_black_24dp.png]] See [[#Troubleshoot Error Codes and Other Considerations|the troubleshooting section above]] for any errors. | |
− | [[ | ||
− | |||
− | [[Error | ||
− | |||
− | |||
− | |||
− |
Revision as of 18:03, 23 September 2019
Newton User Guide: Installation |
Related Pages |
Related Categories |
- Verify the workstation is running one of the following: Microsoft Windows 10 / Windows 8 / Windows 7 / Windows Vista
- You will need to be logged in as a local Administrative user.
Contents
Troubleshoot Error Codes and Other Considerations
- Error: Crpe32.dll not found
- Error: 501 Job Failed
- The Easy MAPI COM Server is needed to use MAPI in a "Cross-Bitness" environment
Display Issues
- Display Issues Printing Forms or Viewing Window Buttons
- Make Text and Other Items Larger or Smaller
- Transaction Number Or Code Default Text Blank
Other
Map the Network Drive
Map the drive as an Admin
- Click the Microsoft Windows Start Menu.
- Enter cmd in the start search box.
- Right-click cmd.exe
- Select Run as Administrator. This step is critical, even if you are already logged into the machine as Administrator.
- You will see the Command Prompt box open with Administrator.
- Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name.
- Verify The command completed successfully.
net use x: \\servername\APPS
Map the drive as a User
- Click the Microsoft Windows Start Menu.
- Enter cmd in the start search box.
- Left-click to open the command prompt.
- Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name.
net use x: \\servername\APPS
Install the Pervasive Database Client
Open a new command prompt as Administrator.
x: cd empire PSQL11.3Client32.exe
- Select Yes
- Select Unzip
- Select Ok
- Select Install
- Select Next
- Select I accept...
- Select Next
- Select Run as a Service
- Select Next
- Select Complete
- Select Next
- Select Install
- Select Finish
- Select Exit
- Disregard and Close the internet window.
Configure Pervasive Settings
Close the old command prompt & Open a new command prompt as Administrator.
PCC
- Select Tools > ODBC Administrator or 32bit ODBC Administrator (Not 64bit).
- Select the System DSN > Add (If Agyforms is not already configured).
- Choose Pervasive ODBC Client Interface and select Finish.
- Type AGYFORMS in the Data Source Name field.
- Enter Your Server Name in the Server Name/IP field.
- Select Get List.
- Verify Agyforms is selected in the drop down box named Database Name.
- Select Test and select OK once the Connection Successful box appears.
- Select OK to create the Client DSN.
- Exit the ODBC Administrator.
Create Agency Systems Icon and Install Crystal Reports
Close the old command prompt & Open a new command prompt as Administrator.
x: cd empire Adduser.exe
- If the workstation will have 64 bit Microsoft Office installed (Office, Not Windows), replace Adduser.exe with Adduser.exe /64.
- Select Run.
- Select Begin.
- Select Finish.
Test Agency Systems
- Double click the Agency Systems icon.
- Agency: 95
- Operator: DCS
- Password: EMPYRE
Once the application opens, click on one of the tabs to make sure it loads data.
See the troubleshooting section above for any errors.