Difference between revisions of "Workstation Installation Instructions"

From Agency Systems Wiki
Jump to navigation Jump to search
 
(12 intermediate revisions by 3 users not shown)
Line 1: Line 1:
−
[[Category:Installation]][[Category:Pervasive]]
+
[[Category:Installation]][[Category:Pervasive]]  
 
<table class="infobox" cellspacing="5" style="background-color: #FFFFFF; width:27em; text-align:left; border-spacing: 2px; line-height:1.5em;">
 
<table class="infobox" cellspacing="5" style="background-color: #FFFFFF; width:27em; text-align:left; border-spacing: 2px; line-height:1.5em;">
 +
<tr>
 +
    <td>[[File:Ic_description_black_24dp.png|link=Newton User Guide#Installation]] Newton User Guide: [[Newton User Guide#Installation|Installation]]</td>
 +
</tr>
 
<tr style="background-color: #bdbdbd; text-align: center; font-weight:bold;">
 
<tr style="background-color: #bdbdbd; text-align: center; font-weight:bold;">
 
     <td>Related Pages</td>
 
     <td>Related Pages</td>
Line 7: Line 10:
 
<td>
 
<td>
 
<ul>
 
<ul>
−
<li>[[ACP Technologies Hosting]]</li>
 
−
<li>[[Ajasent Hosting]]</li>
 
 
<li>[[Backup Information]]</li>
 
<li>[[Backup Information]]</li>
 
<li>[[Hardware Recommendations]]</li>
 
<li>[[Hardware Recommendations]]</li>
 
<li>[[Installation Environment and Network Requirements]]</li>
 
<li>[[Installation Environment and Network Requirements]]</li>
 +
<li>[[Make Text and Other Items Larger or Smaller]]</li>
 
</ul>
 
</ul>
 
</td>
 
</td>
Line 26: Line 28:
 
</tr>
 
</tr>
 
</table>
 
</table>
−
*Verify the workstation is running one of the following: Microsoft Windows 8 / Windows 7 / Windows Vista
+
*Verify the workstation is running: Microsoft Windows 10 or higher
  
 
*Review the [[Installation Environment and Network Requirements]] and [[Hardware Recommendations]].
 
*Review the [[Installation Environment and Network Requirements]] and [[Hardware Recommendations]].
Line 32: Line 34:
 
*You will need to be logged in as a local Administrative user.  
 
*You will need to be logged in as a local Administrative user.  
  
−
== Troubleshoot Error Codes and Other Considerations ==
+
*Install the [[#Newer MariaDB Version Build 9200+|MariaDB]] '''OR''' the [[#Older Pervasive Client Installation|Pervasive]] version, not both.
−
[[:Category:Error|Category: Error Codes]]
 
−
*[[Error: Crpe32.dll not found]]
 
−
*[[Error: 501 Job Failed]]
 
−
*[[The Easy MAPI COM Server is needed to use MAPI in a "Cross-Bitness" environment]]
 
  
−
[[Display Issues Printing Forms or Viewing Window Buttons]]
 
  
−
[[Open File Security Warning]]
 
  
 
== Map the Network Drive ==
 
== Map the Network Drive ==
Line 52: Line 48:
 
#:[[File:WorkstationInstall2.jpeg]]
 
#:[[File:WorkstationInstall2.jpeg]]
 
#Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name.
 
#Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name.
−
#Verify '''The command complted successfully.'''
+
#Verify '''The command completed successfully.'''
 
  '''net use x: \\servername\APPS'''
 
  '''net use x: \\servername\APPS'''
 
:[[File:WorkstationInstall3.jpeg]]
 
:[[File:WorkstationInstall3.jpeg]]
Line 62: Line 58:
 
  '''net use x: \\servername\APPS'''
 
  '''net use x: \\servername\APPS'''
  
−
== Install the Pervasive Database Client ==
+
 
 +
== Newer MariaDB Version Build 9200+ ==
 +
Open a '''new''' command prompt as Administrator.
 +
'''x:'''
 +
'''cd empire'''
 +
'''Adduser.exe'''
 +
Close the command prompt
 +
Launch Newton from the newly created desktop shortcut
 +
 
 +
 
 +
 
 +
 
 +
== Older Pervasive Client Installation ==
 
Open a '''new''' command prompt as Administrator.
 
Open a '''new''' command prompt as Administrator.
 
  '''x:'''
 
  '''x:'''
Line 94: Line 102:
  
 
=== Configure Pervasive Settings ===
 
=== Configure Pervasive Settings ===
−
Open a '''new''' command prompt as Administrator.
+
Close the old command prompt & Open a '''new''' command prompt as Administrator.
 
  '''PCC'''
 
  '''PCC'''
 
#Select '''Tools''' > '''ODBC Administrator or 32bit ODBC Administrator''' (Not 64bit).
 
#Select '''Tools''' > '''ODBC Administrator or 32bit ODBC Administrator''' (Not 64bit).
Line 107: Line 115:
 
#'''Exit''' the ODBC Administrator.
 
#'''Exit''' the ODBC Administrator.
  
−
== Create Agency Systems Icon and Install Crystal Reports ==
+
=== Create Agency Systems Icon and Install Crystal Reports ===
−
Open a '''new''' command prompt as Administrator.
+
Close the old command prompt & Open a '''new''' command prompt as Administrator.
 
  '''x:'''
 
  '''x:'''
 
  '''cd empire'''
 
  '''cd empire'''
Line 125: Line 133:
 
Once the application opens, click on one of the tabs to make sure it loads data.
 
Once the application opens, click on one of the tabs to make sure it loads data.
  
−
See [[#Troubleshoot Error Codes and Other Considerations|the troubleshooting section above]] for any errors.
+
[[File:Ic_info_black_24dp.png]] See [[#Troubleshoot Error Codes and Other Considerations|the troubleshooting section above]] for any errors.
 +
 
 +
== Troubleshoot Error Codes and Other Considerations ==
 +
[[:Category:Error|Category: Error Codes]]
 +
*[[Error: Crpe32.dll not found]]
 +
*[[Error: 501 Job Failed]]
 +
*[[The Easy MAPI COM Server is needed to use MAPI in a "Cross-Bitness" environment]]
 +
 
 +
Display Issues
 +
*[[Display Issues Printing Forms or Viewing Window Buttons]]
 +
*[[Make Text and Other Items Larger or Smaller]]
 +
*[[Transaction Number Or Code Default Text Blank]]
 +
 
 +
Other
 +
*[[Open File Security Warning]]

Latest revision as of 22:28, 17 November 2021

Ic description black 24dp.png Newton User Guide: Installation
Related Pages
Related Categories
  • Verify the workstation is running: Microsoft Windows 10 or higher
  • You will need to be logged in as a local Administrative user.


Map the Network Drive

Map the drive as an Admin

  1. Click the Microsoft Windows Start Menu.
  2. Enter cmd in the start search box.
  3. Right-click cmd.exe
  4. Select Run as Administrator. This step is critical, even if you are already logged into the machine as Administrator.
    WorkstationInstall1.jpeg
  5. You will see the Command Prompt box open with Administrator.
    WorkstationInstall2.jpeg
  6. Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name.
  7. Verify The command completed successfully.
net use x: \\servername\APPS
WorkstationInstall3.jpeg

Map the drive as a User

  1. Click the Microsoft Windows Start Menu.
  2. Enter cmd in the start search box.
  3. Left-click to open the command prompt.
  4. Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name.
net use x: \\servername\APPS


Newer MariaDB Version Build 9200+

Open a new command prompt as Administrator. 

x:
cd empire
Adduser.exe

Close the command prompt Launch Newton from the newly created desktop shortcut



Older Pervasive Client Installation

Open a new command prompt as Administrator. 

x:
cd empire
PSQL11.3Client32.exe
  1. Select Yes
    WorkstationInstall4.jpeg
  2. Select Unzip
    WorkstationInstall5.jpeg
  3. Select Ok
    WorkstationInstall6.jpeg
  4. Select Install
    WorkstationInstall7.jpeg
  5. Select Next
    WorkstationInstall8.jpeg
  6. Select I accept...
  7. Select Next
    WorkstationInstall9.jpeg
  8. Select Run as a Service
  9. Select Next
    WorkstationInstall10.jpeg
  10. Select Complete
  11. Select Next
    WorkstationInstall11.jpeg
  12. Select Install
    WorkstationInstall12.jpeg
  13. Select Finish
  14. Select Exit
  • Disregard and Close the internet window.
WorkstationInstall13.jpeg

Configure Pervasive Settings

Close the old command prompt & Open a new command prompt as Administrator. 

PCC
  1. Select Tools > ODBC Administrator or 32bit ODBC Administrator (Not 64bit).
  2. Select the System DSN > Add (If Agyforms is not already configured).
  3. Choose Pervasive ODBC Client Interface and select Finish.
  4. Type AGYFORMS in the Data Source Name field.
  5. Enter Your Server Name in the Server Name/IP field.
  6. Select Get List.
  7. Verify Agyforms is selected in the drop down box named Database Name.
  8. Select Test and select OK once the Connection Successful box appears.
  9. Select OK to create the Client DSN.
  10. Exit the ODBC Administrator.

Create Agency Systems Icon and Install Crystal Reports

Close the old command prompt & Open a new command prompt as Administrator. 

x:
cd empire
Adduser.exe
  1. If the workstation will have 64 bit Microsoft Office installed (Office, Not Windows), replace Adduser.exe with Adduser.exe /64.
  2. Select Run.
  3. Select Begin.
  4. Select Finish.

Test Agency Systems

  1. Double click the Agency Systems icon.
  2. Agency: 95
  3. Operator: DCS
  4. Password: EMPYRE

Once the application opens, click on one of the tabs to make sure it loads data.

Ic info black 24dp.png See the troubleshooting section above for any errors.

Troubleshoot Error Codes and Other Considerations

Category: Error Codes

Display Issues

Other

Retrieved from "http://wiki.agencysystems.com/index.php?title=Workstation_Installation_Instructions&oldid=6679"