Difference between revisions of "Workstation Installation Instructions"
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− | [[Category:Installation]][[Category:Pervasive]] | + | [[Category:Installation]][[Category:Pervasive]] |
− | *Verify the workstation is running | + | <table class="infobox" cellspacing="5" style="background-color: #FFFFFF; width:27em; text-align:left; border-spacing: 2px; line-height:1.5em;"> |
+ | <tr> | ||
+ | <td>[[File:Ic_description_black_24dp.png|link=Newton User Guide#Installation]] Newton User Guide: [[Newton User Guide#Installation|Installation]]</td> | ||
+ | </tr> | ||
+ | <tr style="background-color: #bdbdbd; text-align: center; font-weight:bold;"> | ||
+ | <td>Related Pages</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td> | ||
+ | <ul> | ||
+ | <li>[[Backup Information]]</li> | ||
+ | <li>[[Hardware Recommendations]]</li> | ||
+ | <li>[[Installation Environment and Network Requirements]]</li> | ||
+ | <li>[[Make Text and Other Items Larger or Smaller]]</li> | ||
+ | </ul> | ||
+ | </td> | ||
+ | </tr> | ||
+ | <tr style="background-color: #d3d3d3; text-align: center; "> | ||
+ | <td>Related Categories</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td> | ||
+ | <ul> | ||
+ | <li>[[:Category:Installation|Installation]]</li> | ||
+ | </ul> | ||
+ | </td> | ||
+ | </tr> | ||
+ | </table> | ||
+ | *Verify the workstation is running: Microsoft Windows 10 or higher | ||
*Review the [[Installation Environment and Network Requirements]] and [[Hardware Recommendations]]. | *Review the [[Installation Environment and Network Requirements]] and [[Hardware Recommendations]]. | ||
*You will need to be logged in as a local Administrative user. | *You will need to be logged in as a local Administrative user. | ||
+ | |||
+ | *Install the [[#Newer MariaDB Version Build 9200+|MariaDB]] '''OR''' the [[#Older Pervasive Client Installation|Pervasive]] version, not both. | ||
+ | |||
+ | |||
+ | |||
== Map the Network Drive == | == Map the Network Drive == | ||
'''Map the drive as an Admin''' | '''Map the drive as an Admin''' | ||
#Click the Microsoft Windows Start Menu. | #Click the Microsoft Windows Start Menu. | ||
− | #Enter ''' | + | #Enter '''cmd''' in the start search box. |
− | #Right-click | + | #Right-click '''cmd.exe''' |
+ | #Select '''Run as Administrator'''. This step is critical, even if you are already logged into the machine as Administrator. | ||
+ | #:[[File:WorkstationInstall1.jpeg]] | ||
+ | #You will see the Command Prompt box open with Administrator. | ||
+ | #:[[File:WorkstationInstall2.jpeg]] | ||
#Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name. | #Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name. | ||
+ | #Verify '''The command completed successfully.''' | ||
'''net use x: \\servername\APPS''' | '''net use x: \\servername\APPS''' | ||
− | + | :[[File:WorkstationInstall3.jpeg]] | |
'''Map the drive as a User''' | '''Map the drive as a User''' | ||
#Click the Microsoft Windows Start Menu. | #Click the Microsoft Windows Start Menu. | ||
− | #Enter ''' | + | #Enter '''cmd''' in the start search box. |
#Left-click to open the command prompt. | #Left-click to open the command prompt. | ||
#Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name. | #Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name. | ||
'''net use x: \\servername\APPS''' | '''net use x: \\servername\APPS''' | ||
− | == | + | |
+ | == Newer MariaDB Version Build 9200+ == | ||
+ | Open a '''new''' command prompt as Administrator. | ||
+ | '''x:''' | ||
+ | '''cd empire''' | ||
+ | '''Adduser.exe''' | ||
+ | Close the command prompt | ||
+ | Launch Newton from the newly created desktop shortcut | ||
+ | |||
+ | |||
+ | |||
+ | |||
+ | == Older Pervasive Client Installation == | ||
Open a '''new''' command prompt as Administrator. | Open a '''new''' command prompt as Administrator. | ||
− | ''' | + | '''x:''' |
− | ''' | + | '''cd empire''' |
'''PSQL11.3Client32.exe''' | '''PSQL11.3Client32.exe''' | ||
− | + | #Select '''Yes''' | |
+ | #:[[File:WorkstationInstall4.jpeg]] | ||
+ | #Select '''Unzip''' | ||
+ | #:[[File:WorkstationInstall5.jpeg]] | ||
+ | #Select '''Ok''' | ||
+ | #:[[File:WorkstationInstall6.jpeg]] | ||
+ | #Select '''Install''' | ||
+ | #:[[File:WorkstationInstall7.jpeg]] | ||
+ | #Select '''Next''' | ||
+ | #:[[File:WorkstationInstall8.jpeg]] | ||
+ | #Select '''I accept...''' | ||
+ | #Select '''Next''' | ||
+ | #:[[File:WorkstationInstall9.jpeg]] | ||
+ | #Select '''Run as a Service''' | ||
+ | #Select '''Next''' | ||
+ | #:[[File:WorkstationInstall10.jpeg]] | ||
+ | #Select '''Complete''' | ||
+ | #Select '''Next''' | ||
+ | #:[[File:WorkstationInstall11.jpeg]] | ||
+ | #Select '''Install''' | ||
+ | #:[[File:WorkstationInstall12.jpeg]] | ||
+ | #Select '''Finish''' | ||
+ | #Select '''Exit''' | ||
+ | *Disregard and Close the internet window. | ||
+ | :[[File:WorkstationInstall13.jpeg]] | ||
+ | |||
=== Configure Pervasive Settings === | === Configure Pervasive Settings === | ||
− | Open a '''new''' command prompt as Administrator. | + | Close the old command prompt & Open a '''new''' command prompt as Administrator. |
'''PCC''' | '''PCC''' | ||
#Select '''Tools''' > '''ODBC Administrator or 32bit ODBC Administrator''' (Not 64bit). | #Select '''Tools''' > '''ODBC Administrator or 32bit ODBC Administrator''' (Not 64bit). | ||
Line 40: | Line 115: | ||
#'''Exit''' the ODBC Administrator. | #'''Exit''' the ODBC Administrator. | ||
− | == Create Agency Systems Icon and Install Crystal Reports == | + | === Create Agency Systems Icon and Install Crystal Reports === |
− | Open a '''new''' command prompt as Administrator. | + | Close the old command prompt & Open a '''new''' command prompt as Administrator. |
− | + | '''x:''' | |
− | + | '''cd empire''' | |
− | + | '''Adduser.exe''' | |
#If the workstation will have 64 bit Microsoft Office installed (Office, Not Windows), replace '''Adduser.exe''' with '''Adduser.exe /64'''. | #If the workstation will have 64 bit Microsoft Office installed (Office, Not Windows), replace '''Adduser.exe''' with '''Adduser.exe /64'''. | ||
#Select '''Run'''. | #Select '''Run'''. | ||
Line 57: | Line 132: | ||
Once the application opens, click on one of the tabs to make sure it loads data. | Once the application opens, click on one of the tabs to make sure it loads data. | ||
+ | |||
+ | [[File:Ic_info_black_24dp.png]] See [[#Troubleshoot Error Codes and Other Considerations|the troubleshooting section above]] for any errors. | ||
== Troubleshoot Error Codes and Other Considerations == | == Troubleshoot Error Codes and Other Considerations == | ||
− | [[Error: Crpe32.dll not found]] | + | [[:Category:Error|Category: Error Codes]] |
− | + | *[[Error: Crpe32.dll not found]] | |
− | [[Error: 501 Job Failed]] | + | *[[Error: 501 Job Failed]] |
+ | *[[The Easy MAPI COM Server is needed to use MAPI in a "Cross-Bitness" environment]] | ||
− | [[Display Issues Printing Forms or Viewing Window Buttons]] | + | Display Issues |
+ | *[[Display Issues Printing Forms or Viewing Window Buttons]] | ||
+ | *[[Make Text and Other Items Larger or Smaller]] | ||
+ | *[[Transaction Number Or Code Default Text Blank]] | ||
− | [[Open File Security Warning]] | + | Other |
+ | *[[Open File Security Warning]] |
Latest revision as of 22:28, 17 November 2021
Newton User Guide: Installation |
Related Pages |
Related Categories |
- Verify the workstation is running: Microsoft Windows 10 or higher
- You will need to be logged in as a local Administrative user.
Contents
Map the Network Drive
Map the drive as an Admin
- Click the Microsoft Windows Start Menu.
- Enter cmd in the start search box.
- Right-click cmd.exe
- Select Run as Administrator. This step is critical, even if you are already logged into the machine as Administrator.
- You will see the Command Prompt box open with Administrator.
- Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name.
- Verify The command completed successfully.
net use x: \\servername\APPS
Map the drive as a User
- Click the Microsoft Windows Start Menu.
- Enter cmd in the start search box.
- Left-click to open the command prompt.
- Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name.
net use x: \\servername\APPS
Newer MariaDB Version Build 9200+
Open a new command prompt as Administrator.
x: cd empire Adduser.exe
Close the command prompt Launch Newton from the newly created desktop shortcut
Older Pervasive Client Installation
Open a new command prompt as Administrator.
x: cd empire PSQL11.3Client32.exe
- Select Yes
- Select Unzip
- Select Ok
- Select Install
- Select Next
- Select I accept...
- Select Next
- Select Run as a Service
- Select Next
- Select Complete
- Select Next
- Select Install
- Select Finish
- Select Exit
- Disregard and Close the internet window.
Configure Pervasive Settings
Close the old command prompt & Open a new command prompt as Administrator.
PCC
- Select Tools > ODBC Administrator or 32bit ODBC Administrator (Not 64bit).
- Select the System DSN > Add (If Agyforms is not already configured).
- Choose Pervasive ODBC Client Interface and select Finish.
- Type AGYFORMS in the Data Source Name field.
- Enter Your Server Name in the Server Name/IP field.
- Select Get List.
- Verify Agyforms is selected in the drop down box named Database Name.
- Select Test and select OK once the Connection Successful box appears.
- Select OK to create the Client DSN.
- Exit the ODBC Administrator.
Create Agency Systems Icon and Install Crystal Reports
Close the old command prompt & Open a new command prompt as Administrator.
x: cd empire Adduser.exe
- If the workstation will have 64 bit Microsoft Office installed (Office, Not Windows), replace Adduser.exe with Adduser.exe /64.
- Select Run.
- Select Begin.
- Select Finish.
Test Agency Systems
- Double click the Agency Systems icon.
- Agency: 95
- Operator: DCS
- Password: EMPYRE
Once the application opens, click on one of the tabs to make sure it loads data.
See the troubleshooting section above for any errors.
Troubleshoot Error Codes and Other Considerations
- Error: Crpe32.dll not found
- Error: 501 Job Failed
- The Easy MAPI COM Server is needed to use MAPI in a "Cross-Bitness" environment
Display Issues
- Display Issues Printing Forms or Viewing Window Buttons
- Make Text and Other Items Larger or Smaller
- Transaction Number Or Code Default Text Blank
Other