Workstation Installation Instructions

Newton User Guide: Installation

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Backup Information Hardware Recommendations Installation Environment and Network Requirements Make Text and Other Items Larger or Smaller

Related Categories

Installation

Instructions

• Verify the workstation is running a current version of Microsoft Windows. As of 2025-10-14 Windows 10 will reach end-of-life. See https://support.microsoft.com/en-us/windows/windows-10-support-ends-on-october-14-2025-2ca8b313-1946-43d3-b55c-2b95b107f281.
• Review the Installation Environment and Network Requirements and Hardware Recommendations.
• Login to the machine as a local Administrative user.

Map Drive as User

1. Open CMD

   

2. Map a network drive to the share on your file server where Newton is installed. Use the same drive letter on every machine e.g.:

   net use s: \\newton-server\asapps

   

3. Exit CMD

Map Drive As Admin and run Adduser

1. Run CMD as administrator

   

2. Map the network drive as admin
3. Change directory to the empire\programs directory on the mapped drive, e.g.:

   cd /d s:\empire\programs

4. Run adduser.exe and click Begin

   

Run Newton to Complete Setup

Double click the Agency Systems icon on the desktop to run Newton. You may get two User-Account-Control message boxes asking to run RWEasyMapi64.exe requiring admin elevation, and another to run mariadb-connector32-3-1-11.msi. Enter the local admin user and password to run them.

1. 

Login

Have the user login to test, or use

• Agency: 95
• Operator: DCS
• Password: EMPYRE

LEGACY Pervasive Client Installation

Open a new command prompt as Administrator.

x:
cd empire
PSQL11.3Client32.exe

1. Select Yes

   

2. Select Unzip

   

3. Select Ok

   

4. Select Install

   

5. Select Next

   

6. Select I accept...
7. Select Next

   

8. Select Run as a Service
9. Select Next

   

10. Select Complete
11. Select Next

    

12. Select Install

    

13. Select Finish
14. Select Exit

• Disregard and Close the internet window.

Configure Pervasive Settings

Close the old command prompt & Open a new command prompt as Administrator.

PCC

1. Select Tools > ODBC Administrator or 32bit ODBC Administrator (Not 64bit).
2. Select the System DSN > Add (If Agyforms is not already configured).
3. Choose Pervasive ODBC Client Interface and select Finish.
4. Type AGYFORMS in the Data Source Name field.
5. Enter Your Server Name in the Server Name/IP field.
6. Select Get List.
7. Verify Agyforms is selected in the drop down box named Database Name.
8. Select Test and select OK once the Connection Successful box appears.
9. Select OK to create the Client DSN.
10. Exit the ODBC Administrator.

Create Agency Systems Icon and Install Crystal Reports

Close the old command prompt & Open a new command prompt as Administrator.

x:
cd empire
Adduser.exe

1. If the workstation will have 64 bit Microsoft Office installed (Office, Not Windows), replace Adduser.exe with Adduser.exe /64.
2. Select Run.
3. Select Begin.
4. Select Finish.

Test Agency Systems

1. Double click the Agency Systems icon.
2. Agency: 95
3. Operator: DCS
4. Password: EMPYRE

Once the application opens, click on one of the tabs to make sure it loads data.

See the troubleshooting section above for any errors.

Troubleshoot Error Codes and Other Considerations

Category: Error Codes

• Error: Crpe32.dll not found
• Error: 501 Job Failed
• The Easy MAPI COM Server is needed to use MAPI in a "Cross-Bitness" environment

Display Issues

• Display Issues Printing Forms or Viewing Window Buttons
• Make Text and Other Items Larger or Smaller
• Transaction Number Or Code Default Text Blank

Other

• Open File Security Warning