Apply Client Cash Balance to an Invoice

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The process below is used when an existing client cash transaction has an unapplied on-account amount, and the amount should be applied in full or in part to an invoice, or a series of invoices.

Apply Client Cash Balance to an Invoice

  1. Load a client on one of the client tabs.
  2. Select the Accounting tab to view the client's current balance. (GL 1120 - Client Receivables)
    Clienttab-acctg.png
  3. Double-Click to expand the invoice details, then left-click on any invoice line to open Policy & Billing.
    (If more than one invoice is listed, see Apply Client Cash Balance to Multiple Invoices.)
    Clienttab-acctg-cashandsingleinvoice.png
  4. Select Invoice -> Payment -> Apply Client On-Account Cash.
  5. Select the Cash # by selecting the box, and select Apply.
    Expressbillg-attachcash-find.png
  6. Select Exit to close Policy & Billing.

Apply Client Cash Balance to Multiple Invoices

  1. Load a client on one of the client tabs.
  2. Select the Accounting tab to view the client's current balance. (GL 1120 - Client Receivables)
    Clienttab-acctg.png
  3. Verify the account balance shows multiple outstanding Agency Bill invoices, and an on-account cash receipt balance.
    (If only one invoice is listed, see Apply Client Cash Balance to an Invoice.)
    Clienttab-accounting-cashand2invoices.png
  4. Right-Click on the cash receipt with a current balance and select Reconcile With Cash 000000. (If the option is not listed, Click Here for legacy instructions.)
    Client-accountgtab-reconcilewithcsh.png
  5. Right-Click and select Pay All In Full to pay all listed invoices. (To pay individual invoices, Right-Click on each invoice and select Pay This Invoice In Full.)
    Cltexp-accounting-reconcile-payall.png
    See Reconcile Client Receivables for additional options and instructions.
  6. Select Perform Reconciliation to apply the payment to each invoice.
  7. Select Ok.