Workstation Installation Instructions

• Verify the workstation is running one of the following: Microsoft Windows 8 / Windows 7 / Windows Vista

• Review the Installation Environment and Network Requirements and Hardware Recommendations.

• You will need to be logged in as a local Administrative user.

Map the Network Drive

Map the drive as an Admin

1. Click the Microsoft Windows Start Menu.
2. Enter CMD in the start search box.
3. Right-click and select Run as Administrator. This step is critical, even if you are already logged into the machine as Administrator.
4. Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name.

Net Use x: \\servername\APPS

Map the drive as a User

1. Click the Microsoft Windows Start Menu.
2. Enter CMD in the start search box.
3. Left-click to open the command prompt.
4. Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name.

Net Use x: \\servername\APPS

Installation of Pervasive

Run command prompt as Administrator(This step is critical).

CD X:\empire
PSQL11.3Client32.exe

Take all defaults, EXCEPT you need Install as Service selected.

Open a new command prompt as Administrator.

PCC

1. Select Tools > ODBC Administrator or 32bit ODBC Administrator (Not 64bit).
2. Select the System DSN > Add (If Agyforms is not already configured).
3. Choose Pervasive ODBC Client Interface and select Finish.
4. Type AGYFORMS in the Data Source Name field.
5. Enter Your Server Name: ServerName
6. Select Get List.
   1. Leave everything else default.
7. Verify Agyforms is selected in the drop down box named Database Name.
8. Select Test and select OK once the Connection Successful box appears.
9. Select OK to create the Client DSN.
10. Exit the ODBC Administrator.

Setup Agency Systems Icon & Crystal Reports

Run a new command prompt as Administrator

Type CD X:\empire
Type Adduser.exe

1. If the workstation will have 64bit Microsoft Office installed (Office, Not Windows), replace Adduser.exe with Adduser.exe /64
2. Select Run
3. Select Begin
4. Select Finish

Testing Agency Systems

1. Double click the Agency Systems icon
   1. Sometimes takes a while to load
2. Agency: 95
3. Operator: DCS
4. Password: EMPYRE
   1. Once the application opens, click on one of the tabs to make sure it loads data.

Potential Error Codes After Installation

Error: Crpe32.dll not found

Error: 501 Job Failed

Display Issues Printing Forms or Viewing Window Buttons

Open File Security Warning