Workstation Installation Instructions

Full Workstation Install Instructions

• Verify the workstation is running one of the following: Microsoft Windows 8 / Windows 7 / Windows Vista

• Review the Installation Environment and Network Requirements and Hardware Recommendations.

• You will need to be logged in as a local Administrative user.

Map Network Drive

Within Both command prompt & administrative command prompt

Type Net Use x: \\servername\APPS

To confirm each cmd prompt has status OK

Type Net Use

Installation of Pervasive

Run command prompt as Administrator(This step is critical)

Type CD X:\empire
Type PSQL11.3Client32.exe

Take all defaults, EXCEPT you need Install as Service selected

Open a new command prompt as Administrator

Type PCC

1. Select Tools > ODBC Administrator or 32bit ODBC Administrator
   1. Not 64bit
2. Select the System DSN > Add (If Agyforms is not already configured)
3. Choose Pervasive ODBC Client Interface and select Finish
4. Within the Data Source Name field

Type AGYFORMS

1. Enter Your Server Name:

"ServerName" 

1. Select Get List
   1. Leave everything else default
2. Verify Agyforms is selected in the drop down box named Database Name
3. Select Test and select OK once the Connection Successful box appears.
4. Select OK to create the Client DSN.
5. Exit the ODBC Administrator.

Setup Agency Systems Icon & Crystal Reports

Run a new command prompt as Administrator

Type CD X:\empire
Type Adduser.exe

1. If the workstation will have 64bit Microsoft Office installed (Office, Not Windows), replace Adduser.exe with Adduser.exe /64
2. Select Run
3. Select Begin
4. Select Finish

Testing Agency Systems

1. Double click the Agency Systems icon
   1. Sometimes takes a while to load
2. Agency: 95
3. Operator: DCS
4. Password: EMPYRE
   1. Once the application opens, click on one of the tabs to make sure it loads data.

Receive warning upon opening the icon?

Click Start Menu to search

1. Type internet options
2. Select Security Tab
3. Select Local Intranet
4. Select Sites
   1. Make sure all boxes are checked
5. Select Advanced
6. Type S:
7. Select Add
8. Select Close
9. Select OK
10. Select OK
11. Then you’re ready to use the application!

Potential Error Codes After Installation

Error: Crpe32.dll not found

Error: 501 Job Failed

Display Issues Printing Forms or Viewing Window Buttons

Open File Security Warning