Difference between revisions of "Workstation Installation Instructions"

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[[Category:Installation]][[Category:Pervasive]]
 
[[Category:Installation]][[Category:Pervasive]]
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*Verify the workstation is running one of the following: Microsoft Windows 8 / Windows 7 / Windows Vista
 
*Verify the workstation is running one of the following: Microsoft Windows 8 / Windows 7 / Windows Vista
  
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*You will need to be logged in as a local Administrative user.  
 
*You will need to be logged in as a local Administrative user.  
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===Map the Network Drive===
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== Map the Network Drive ==
 
'''Map the drive as an Admin'''
 
'''Map the drive as an Admin'''
 
#Click the Microsoft Windows Start Menu.
 
#Click the Microsoft Windows Start Menu.
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#Right-click and select '''Run as Administrator'''. This step is critical, even if you are already logged into the machine as Administrator.
 
#Right-click and select '''Run as Administrator'''. This step is critical, even if you are already logged into the machine as Administrator.
 
#Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name.
 
#Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name.
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  '''Net Use x: \\servername\APPS'''
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  '''net use x: \\servername\APPS'''
  
 
'''Map the drive as a User'''
 
'''Map the drive as a User'''
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#Left-click to open the command prompt.
 
#Left-click to open the command prompt.
 
#Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name.
 
#Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name.
−
  '''Net Use x: \\servername\APPS'''
+
  '''net use x: \\servername\APPS'''
  
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===Installation of Pervasive===
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== Install the Pervasive Database Client ==
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Run a '''new''' command prompt as Administrator
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Open a '''new''' command prompt as Administrator.
 
  '''CD X:\empire'''
 
  '''CD X:\empire'''
 
  '''PSQL11.3Client32.exe'''
 
  '''PSQL11.3Client32.exe'''
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Take all '''defaults''', '''EXCEPT''' you need '''Install as Service''' selected.
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Take all '''defaults''', '''EXCEPT''' select '''Install as Service''' when prompted.
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=== Configure Pervasive Settings ===
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Run a '''new''' command prompt as Administrator
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Open a '''new''' command prompt as Administrator.
 
  '''PCC'''
 
  '''PCC'''
 
#Select '''Tools''' > '''ODBC Administrator or 32bit ODBC Administrator''' (Not 64bit).
 
#Select '''Tools''' > '''ODBC Administrator or 32bit ODBC Administrator''' (Not 64bit).
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#Choose '''Pervasive ODBC Client Interface''' and select Finish.
 
#Choose '''Pervasive ODBC Client Interface''' and select Finish.
 
#Type '''AGYFORMS''' in the Data Source Name field.
 
#Type '''AGYFORMS''' in the Data Source Name field.
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#Enter '''Your''' Server Name: '''ServerName'''  
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#Enter '''Your''' Server Name: '''ServerName'''.
 
#Select '''Get List'''.
 
#Select '''Get List'''.
 
#Verify '''Agyforms''' is selected in the drop down box named Database Name.
 
#Verify '''Agyforms''' is selected in the drop down box named Database Name.
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#'''Exit''' the ODBC Administrator.
 
#'''Exit''' the ODBC Administrator.
  
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===Setup Agency Systems Icon & Crystal Reports===
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== Create Agency Systems Icon and Install Crystal Reports ==
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Run a '''new''' command prompt as Administrator
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Open a '''new''' command prompt as Administrator.
 
  Type '''CD X:\empire'''
 
  Type '''CD X:\empire'''
 
  Type '''Adduser.exe'''
 
  Type '''Adduser.exe'''
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#If the workstation will have 64bit Microsoft Office installed (Office, Not Windows), replace '''Adduser.exe''' with '''Adduser.exe /64'''
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#If the workstation will have 64 bit Microsoft Office installed (Office, Not Windows), replace '''Adduser.exe''' with '''Adduser.exe /64'''.
−
#Select '''Run'''
+
#Select '''Run'''.
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#Select '''Begin'''
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#Select '''Begin'''.
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#Select '''Finish'''
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#Select '''Finish'''.
  
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===Testing Agency Systems===
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== Test Agency Systems ==
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#'''Double click''' the Agency Systems icon
+
#'''Double click''' the Agency Systems icon.
 
#Agency: '''95'''
 
#Agency: '''95'''
 
#Operator: '''DCS'''
 
#Operator: '''DCS'''
 
#Password: '''EMPYRE'''
 
#Password: '''EMPYRE'''
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*Once the application opens, click on one of the tabs to make sure it loads data.
 
  
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== Potential Error Codes After Installation ==
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Once the application opens, click on one of the tabs to make sure it loads data.
 +
 
 +
== Troubleshoot Error Codes and Other Considerations ==
 
[[Error: Crpe32.dll not found]]
 
[[Error: Crpe32.dll not found]]
  

Revision as of 13:33, 7 October 2014

  • Verify the workstation is running one of the following: Microsoft Windows 8 / Windows 7 / Windows Vista
  • You will need to be logged in as a local Administrative user.

Map the Network Drive

Map the drive as an Admin

  1. Click the Microsoft Windows Start Menu.
  2. Enter CMD in the start search box.
  3. Right-click and select Run as Administrator. This step is critical, even if you are already logged into the machine as Administrator.
  4. Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name.
net use x: \\servername\APPS

Map the drive as a User

  1. Click the Microsoft Windows Start Menu.
  2. Enter CMD in the start search box.
  3. Left-click to open the command prompt.
  4. Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name.
net use x: \\servername\APPS

Install the Pervasive Database Client

Open a new command prompt as Administrator. 

CD X:\empire
PSQL11.3Client32.exe

Take all defaults, EXCEPT select Install as Service when prompted.

Configure Pervasive Settings

Open a new command prompt as Administrator. 

PCC
  1. Select Tools > ODBC Administrator or 32bit ODBC Administrator (Not 64bit).
  2. Select the System DSN > Add (If Agyforms is not already configured).
  3. Choose Pervasive ODBC Client Interface and select Finish.
  4. Type AGYFORMS in the Data Source Name field.
  5. Enter Your Server Name: ServerName.
  6. Select Get List.
  7. Verify Agyforms is selected in the drop down box named Database Name.
  8. Select Test and select OK once the Connection Successful box appears.
  9. Select OK to create the Client DSN.
  10. Exit the ODBC Administrator.

Create Agency Systems Icon and Install Crystal Reports

Open a new command prompt as Administrator. 

Type CD X:\empire
Type Adduser.exe
  1. If the workstation will have 64 bit Microsoft Office installed (Office, Not Windows), replace Adduser.exe with Adduser.exe /64.
  2. Select Run.
  3. Select Begin.
  4. Select Finish.

Test Agency Systems

  1. Double click the Agency Systems icon.
  2. Agency: 95
  3. Operator: DCS
  4. Password: EMPYRE

Once the application opens, click on one of the tabs to make sure it loads data.

Troubleshoot Error Codes and Other Considerations

Error: Crpe32.dll not found

Error: 501 Job Failed

Display Issues Printing Forms or Viewing Window Buttons

Open File Security Warning

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