Client Payment: Agency Bill Credit Card

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The process below is used when a client pays the agency using a credit card on an agency bill invoice, and the credit card company retains a fee for processing the payment.

For instructions taking a payment on direct bill policies, see Client Payment: Direct Bill Cash Transmittal.

Frequently Asked Questions (FAQ)

Create a Credit Card Virtual Bank Profile

A new virtual bank account will be used for all client credit card payments. This virtual bank account is a holding account until the money is physically deposited into the agency's premium trust bank account.

  1. Select Setup -> Bank.
  2. Select Create New.
  3. Enter a unique Bank Code. (Example: 401)
  4. Enter a Bank Name. (Example: CC Client Payments)
  5. Select Save -> Exit.
    Clientpayment-agencybillcc-createnewbank.png

Create a Client Credit Card Payment - No Client Fees

Example: The client makes a payment for $500.00 for an Agency Bill invoice. The credit card company charges the agency a $15.00 fee for processing, and deposits only $485.00 into the agency’s premium trust bank account.

  1. Create a client payment for the amount received. (From Example $500.00)
  2. Select Bank -> 401: CC Client Payments.
  3. Select OK.
    Clientpayment-agencybillcc-createnewcash.png

Transfer Credit Card Payment - No Client Fees

After the credit card processor transfers the money into the premium trust account, mirror the transaction in Agency Systems with the bank transfer wizard.

The transfer will be reduced by the amount of fees charged to agency by the credit card processor. The transfer amount can be a single payment, or the sum of multiple payments.

  1. Select Accounting -> Bank Transfer.
  2. Enter the Source Bank for the virtual credit card payments. (From Example: 401)
  3. Enter the Destination Bank for the premium trust account. (From Example: 102)
  4. Enter the Amount deposited. (From Example: $485.00)
  5. Confirm the remaining details and select Ok.
    Clientpayment-agencybillcc-ccbanktransfer.png
  6. The transfer between bank accounts will be processed and a confirmation displayed.

Create Expense Journal - No Client Fees

To move the sum of the credit card fees to the expense account, create journal transactions. For recurring journal entries, a journal template can be used. Click here for more information.

  1. Select Accounting -> Journal Entry.
  2. Select Create New.
  3. Enter GL Account -> 1100: Cash in Bank.
  4. Enter the Sub GL Account. (From Example: 401)
  5. Enter the desired Date.
  6. Enter the Department, typically GA.
  7. Enter the Description.
  8. Enter the total Amount of the fees as a credit. (From Example: $-15.00)
  9. Enter the Expense GL Account as the first offset journal. (From Example: 6031: Credit Card Processing Exp)
  10. Enter the Department, typically GA.
  11. Enter the Amount of the fees as a debit. (From Example: $15.00)
    Clientpay-agencybillcc-newjrnltrans.png
  12. Select Save, then Exit.


Journal Register for fees:

Clientpayment-agencybillcc-journalregrep.png

GL Detail for virtual credit card bank:

Clientpayment-agencybillcc-ccbankGLdetail.png