Difference between revisions of "Workstation Installation Instructions"
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[[Category:Installation]][[Category:Pervasive]] | [[Category:Installation]][[Category:Pervasive]] | ||
− | + | <table class="infobox" cellspacing="5" style="background-color: #FFFFFF; width:27em; text-align:left; border-spacing: 2px; line-height:1.5em;"> | |
+ | <tr> | ||
+ | <td>[[File:Ic_description_black_24dp.png|link=Newton User Guide#Installation]] Newton User Guide: [[Newton User Guide#Installation|Installation]]</td> | ||
+ | </tr> | ||
+ | <tr style="background-color: #bdbdbd; text-align: center; font-weight:bold;"> | ||
+ | <td>Related Pages</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td> | ||
+ | <ul> | ||
+ | <li>[[Backup Information]]</li> | ||
+ | <li>[[Hardware Recommendations]]</li> | ||
+ | <li>[[Installation Environment and Network Requirements]]</li> | ||
+ | <li>[[Make Text and Other Items Larger or Smaller]]</li> | ||
+ | </ul> | ||
+ | </td> | ||
+ | </tr> | ||
+ | <tr style="background-color: #d3d3d3; text-align: center; "> | ||
+ | <td>Related Categories</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td> | ||
+ | <ul> | ||
+ | <li>[[:Category:Installation|Installation]]</li> | ||
+ | </ul> | ||
+ | </td> | ||
+ | </tr> | ||
+ | </table> | ||
+ | *Verify the workstation is running one of the following: Microsoft Windows 10 / Windows 8 / Windows 7 / Windows Vista | ||
− | + | *Review the [[Installation Environment and Network Requirements]] and [[Hardware Recommendations]]. | |
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− | Review the [[Network Requirements]] and [[Hardware Recommendations]] | ||
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− | + | *You will need to be logged in as a local Administrative user. | |
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− | + | == Troubleshoot Error Codes and Other Considerations == | |
− | + | [[:Category:Error|Category: Error Codes]] | |
+ | *[[Error: Crpe32.dll not found]] | ||
+ | *[[Error: 501 Job Failed]] | ||
+ | *[[The Easy MAPI COM Server is needed to use MAPI in a "Cross-Bitness" environment]] | ||
− | + | Display Issues | |
− | + | *[[Display Issues Printing Forms or Viewing Window Buttons]] | |
− | + | *[[Make Text and Other Items Larger or Smaller]] | |
− | + | *[[Transaction Number Or Code Default Text Blank]] | |
− | + | Other | |
− | + | *[[Open File Security Warning]] | |
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− | == | + | == Map the Network Drive == |
− | + | '''Map the drive as an Admin''' | |
+ | #Click the Microsoft Windows Start Menu. | ||
+ | #Enter '''cmd''' in the start search box. | ||
+ | #Right-click '''cmd.exe''' | ||
+ | #Select '''Run as Administrator'''. This step is critical, even if you are already logged into the machine as Administrator. | ||
+ | #:[[File:WorkstationInstall1.jpeg]] | ||
+ | #You will see the Command Prompt box open with Administrator. | ||
+ | #:[[File:WorkstationInstall2.jpeg]] | ||
+ | #Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name. | ||
+ | #Verify '''The command completed successfully.''' | ||
+ | '''net use x: \\servername\APPS''' | ||
+ | :[[File:WorkstationInstall3.jpeg]] | ||
+ | '''Map the drive as a User''' | ||
+ | #Click the Microsoft Windows Start Menu. | ||
+ | #Enter '''cmd''' in the start search box. | ||
+ | #Left-click to open the command prompt. | ||
+ | #Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name. | ||
+ | '''net use x: \\servername\APPS''' | ||
− | #Select | + | == Install the Pervasive Database Client == |
− | # | + | Open a '''new''' command prompt as Administrator. |
− | # | + | '''x:''' |
− | # | + | '''cd empire''' |
− | + | '''PSQL11.3Client32.exe''' | |
− | + | #Select '''Yes''' | |
− | + | #:[[File:WorkstationInstall4.jpeg]] | |
− | + | #Select '''Unzip''' | |
+ | #:[[File:WorkstationInstall5.jpeg]] | ||
+ | #Select '''Ok''' | ||
+ | #:[[File:WorkstationInstall6.jpeg]] | ||
+ | #Select '''Install''' | ||
+ | #:[[File:WorkstationInstall7.jpeg]] | ||
+ | #Select '''Next''' | ||
+ | #:[[File:WorkstationInstall8.jpeg]] | ||
+ | #Select '''I accept...''' | ||
+ | #Select '''Next''' | ||
+ | #:[[File:WorkstationInstall9.jpeg]] | ||
+ | #Select '''Run as a Service''' | ||
+ | #Select '''Next''' | ||
+ | #:[[File:WorkstationInstall10.jpeg]] | ||
+ | #Select '''Complete''' | ||
+ | #Select '''Next''' | ||
+ | #:[[File:WorkstationInstall11.jpeg]] | ||
+ | #Select '''Install''' | ||
+ | #:[[File:WorkstationInstall12.jpeg]] | ||
+ | #Select '''Finish''' | ||
+ | #Select '''Exit''' | ||
+ | *Disregard and Close the internet window. | ||
+ | :[[File:WorkstationInstall13.jpeg]] | ||
− | + | === Configure Pervasive Settings === | |
− | + | Open a '''new''' command prompt as Administrator. | |
+ | '''PCC''' | ||
+ | #Select '''Tools''' > '''ODBC Administrator or 32bit ODBC Administrator''' (Not 64bit). | ||
+ | #Select the '''System DSN''' > '''Add''' (If Agyforms is not already configured). | ||
+ | #Choose '''Pervasive ODBC Client Interface''' and select Finish. | ||
+ | #Type '''AGYFORMS''' in the Data Source Name field. | ||
+ | #Enter '''Your''' Server Name in the Server Name/IP field. | ||
+ | #Select '''Get List'''. | ||
+ | #Verify '''Agyforms''' is selected in the drop down box named Database Name. | ||
+ | #Select '''Test''' and select '''OK''' once the Connection Successful box appears. | ||
+ | #Select '''OK''' to create the Client DSN. | ||
+ | #'''Exit''' the ODBC Administrator. | ||
− | Select Run | + | == Create Agency Systems Icon and Install Crystal Reports == |
+ | Open a '''new''' command prompt as Administrator. | ||
+ | '''x:''' | ||
+ | '''cd empire''' | ||
+ | '''Adduser.exe''' | ||
+ | #If the workstation will have 64 bit Microsoft Office installed (Office, Not Windows), replace '''Adduser.exe''' with '''Adduser.exe /64'''. | ||
+ | #Select '''Run'''. | ||
+ | #Select '''Begin'''. | ||
+ | #Select '''Finish'''. | ||
− | + | == Test Agency Systems == | |
+ | #'''Double click''' the Agency Systems icon. | ||
+ | #Agency: '''95''' | ||
+ | #Operator: '''DCS''' | ||
+ | #Password: '''EMPYRE''' | ||
− | + | Once the application opens, click on one of the tabs to make sure it loads data. | |
− | |||
− | [[Error | + | [[File:Ic_info_black_24dp.png]] See [[#Troubleshoot Error Codes and Other Considerations|the troubleshooting section above]] for any errors. |
Revision as of 16:58, 19 September 2018
Newton User Guide: Installation |
Related Pages |
Related Categories |
- Verify the workstation is running one of the following: Microsoft Windows 10 / Windows 8 / Windows 7 / Windows Vista
- You will need to be logged in as a local Administrative user.
Contents
Troubleshoot Error Codes and Other Considerations
- Error: Crpe32.dll not found
- Error: 501 Job Failed
- The Easy MAPI COM Server is needed to use MAPI in a "Cross-Bitness" environment
Display Issues
- Display Issues Printing Forms or Viewing Window Buttons
- Make Text and Other Items Larger or Smaller
- Transaction Number Or Code Default Text Blank
Other
Map the Network Drive
Map the drive as an Admin
- Click the Microsoft Windows Start Menu.
- Enter cmd in the start search box.
- Right-click cmd.exe
- Select Run as Administrator. This step is critical, even if you are already logged into the machine as Administrator.
- You will see the Command Prompt box open with Administrator.
- Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name.
- Verify The command completed successfully.
net use x: \\servername\APPS
Map the drive as a User
- Click the Microsoft Windows Start Menu.
- Enter cmd in the start search box.
- Left-click to open the command prompt.
- Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name.
net use x: \\servername\APPS
Install the Pervasive Database Client
Open a new command prompt as Administrator.
x: cd empire PSQL11.3Client32.exe
- Select Yes
- Select Unzip
- Select Ok
- Select Install
- Select Next
- Select I accept...
- Select Next
- Select Run as a Service
- Select Next
- Select Complete
- Select Next
- Select Install
- Select Finish
- Select Exit
- Disregard and Close the internet window.
Configure Pervasive Settings
Open a new command prompt as Administrator.
PCC
- Select Tools > ODBC Administrator or 32bit ODBC Administrator (Not 64bit).
- Select the System DSN > Add (If Agyforms is not already configured).
- Choose Pervasive ODBC Client Interface and select Finish.
- Type AGYFORMS in the Data Source Name field.
- Enter Your Server Name in the Server Name/IP field.
- Select Get List.
- Verify Agyforms is selected in the drop down box named Database Name.
- Select Test and select OK once the Connection Successful box appears.
- Select OK to create the Client DSN.
- Exit the ODBC Administrator.
Create Agency Systems Icon and Install Crystal Reports
Open a new command prompt as Administrator.
x: cd empire Adduser.exe
- If the workstation will have 64 bit Microsoft Office installed (Office, Not Windows), replace Adduser.exe with Adduser.exe /64.
- Select Run.
- Select Begin.
- Select Finish.
Test Agency Systems
- Double click the Agency Systems icon.
- Agency: 95
- Operator: DCS
- Password: EMPYRE
Once the application opens, click on one of the tabs to make sure it loads data.
See the troubleshooting section above for any errors.