Policy: Reinstate A Policy

From Agency Systems Wiki
(Redirected from KB28580010)
Jump to navigation Jump to search
Ic description black 24dp.png Newton User Guide: Policy
Ic info black 24dp.png Required Software Version: Spring 2017
Related Pages
Related Categories

The steps below outline the process of reinstating a policy that has been previously cancelled.

Before You Begin

Access to edit Policies or Binders requires the current operator to have Security System: AR -> Policy Transaction -> Edit access.

Ic info black 24dp.png See: Security System for more information.

Reinstate A Policy

Cancelled policies are displayed in red and move to the expired policies section the day after the cancellation date.

Ic info black 24dp.png See: Policy: Cancel A Policy to cancel the policy prior to entering the reinstatement.

The Policy Dashboard is typically opened from the Client Dashboard, however it can also be opened directly from the Policy Keyword Search, the User Dashboard Tab, the Company Tab, the Management Tab, or from Policy & Billing.

  1. Search for and load the client or prospect.
  2. On the Client Dashboard tab select the (+) next to Policies. (To expand the band by default, see: Preferences)
  3. Left-Click the desired policy number to open the Policy Dashboard. (If not listed, select the (+) next to Expired Policies.)
  4. Select Policy Tasks -> Reinstate Policy.
    Poldash-dashboard-toolbar-policytask.png
  5. Select Transaction -> Reinstatement, typically REI.
  6. Verify the Policy Term Dates display the original term effective and expiration dates.
  7. Enter the Reinstatement Date, typically the date of the prior cancellation displayed within the right-hand panel.
    Poldash-reinstate.png
  8. Optional Items:
    • Enter a short description in the Transaction Details field.
    • To create a follow up Diary item, select the Create Diary option.
    • Enter any additional activity details in the Policy Log field.
  9. Select Next.
  10. Select any Forms to bring forward to the new reinstatement transaction. This will copy the existing forms to the new transaction so they can be modified according to the reinstatement.
  11. Select Next.
  12. The reinstatement policy transaction will be added with the selected effective date, and any selected forms will be copied to the new transaction.

Invoice Processing

Ic info black 24dp.png See Invoice: Create An Invoice to enter the Reinstatement invoice premium.