Difference between revisions of "Agency Bill: Adjust Client Receivable - Write Off Small Balance or Bad Debt"

From Agency Systems Wiki
Jump to navigation Jump to search
 
(5 intermediate revisions by 2 users not shown)
Line 1: Line 1:
 
[[Category:Agency Bill]][[Category:Journal Transaction]][[Category:Receivables]]
 
[[Category:Agency Bill]][[Category:Journal Transaction]][[Category:Receivables]]
 
<table class="infobox" cellspacing="5" style="background-color: #FFFFFF; width:27em; text-align:left; border-spacing: 2px; line-height:1.5em;">
 
<table class="infobox" cellspacing="5" style="background-color: #FFFFFF; width:27em; text-align:left; border-spacing: 2px; line-height:1.5em;">
 +
<tr>
 +
    <td>[[File:Ic_description_black_24dp.png|link=Newton User Guide#Accounting (Other Processes)]] Newton User Guide: [[Newton User Guide#Accounting (Other Processes)|Accounting (Other Processes)]]</td>
 +
</tr>
 +
<tr>
 +
    </tr>
 
<tr style="background-color: #bdbdbd; text-align: center; font-weight:bold;">
 
<tr style="background-color: #bdbdbd; text-align: center; font-weight:bold;">
 
     <td>Related Pages</td>
 
     <td>Related Pages</td>
Line 31: Line 36:
  
 
In either case, the remaining amount can be written off as an expense in the [[General Ledger Profile|general ledger]].  
 
In either case, the remaining amount can be written off as an expense in the [[General Ledger Profile|general ledger]].  
 +
== Frequently Asked Questions (FAQ) ==
 +
*[[Talk:Agency_Bill:_Adjust_Client_Receivable_-_Write_Off_Small_Balance_or_Bad_Debt#How_do_I_move_a_client_account_balance_to_another_client.3F|How do I move a client account balance to another client?]]
 
== Adjust the Invoice ==
 
== Adjust the Invoice ==
#Load the client on one of the four client tabs.
+
#[[Client Tab#Find a Client|Load a client]] on one of the [[Client Tab|client tabs]].
#Select the '''Account''' tab at the bottom.
+
#Select the '''Accounting tab'''.  
 
#'''Double-Click''' on the '''invoice number showing a balance''' to show all invoice details.
 
#'''Double-Click''' on the '''invoice number showing a balance''' to show all invoice details.
#:[[File:Account-invoice.png]]
+
#'''Left-Click''' on any of the '''invoice lines''' to open the invoice in [[Policy & Billing]].
#'''Double-Click''' on any of the '''invoice lines''' to open the invoice in [[Express Billing]].
 
#:[[File:Account-invoice-invoicedet.PNG]]
 
 
#'''Double-Click''' on the invoice line with the balance that will be written off. ''(If the invoice has multiple lines, and each line has an amount to write off, the steps below will need to be completed for each line.)''
 
#'''Double-Click''' on the invoice line with the balance that will be written off. ''(If the invoice has multiple lines, and each line has an amount to write off, the steps below will need to be completed for each line.)''
 
#Select the '''Adjust''' button in the lower right-hand corner of the screen.
 
#Select the '''Adjust''' button in the lower right-hand corner of the screen.
 
#*Verify '''Adjust This Invoice Line With: A New Journal''' is selected.
 
#*Verify '''Adjust This Invoice Line With: A New Journal''' is selected.
#*Enter the the adjustment in the '''Amount''' field as a '''credit (-)'''.  ''(Example: Account tab shows the amount due as $.50; '''Enter $-.50 as the adjustment.''')''
+
#*Enter the the adjustment in the '''Amount''' field as a '''credit (-)'''.  ''(Example: Account tab shows the amount due as $.35; '''Enter $-.35 as the adjustment.''')''
 
#*Select '''Tab''' to the '''Offset GL''' field and enter the desired [[General Ledger Profile|Expense account]].  ''(Example: 6023 - Small Balance write off or 6024 - Bad debt.)''
 
#*Select '''Tab''' to the '''Offset GL''' field and enter the desired [[General Ledger Profile|Expense account]].  ''(Example: 6023 - Small Balance write off or 6024 - Bad debt.)''
 
#*Enter a '''Description'''.
 
#*Enter a '''Description'''.
 
#:[[File:Account-invoice-adjust-smallbalance.png]]
 
#:[[File:Account-invoice-adjust-smallbalance.png]]
 
#Select '''Accept''' then '''Finish''' close the invoice line details.
 
#Select '''Accept''' then '''Finish''' close the invoice line details.

Latest revision as of 15:53, 30 December 2019

Ic description black 24dp.png Newton User Guide: Accounting (Other Processes)
Related Pages
Related Categories

The procedure details the transactions required to adjust the Agency Bill client accounts receivable (GL 1120) when an invoice transaction still has a small balance after posting cash received, or maybe it has been determined the balance is noncollectable.

In either case, the remaining amount can be written off as an expense in the general ledger.

Frequently Asked Questions (FAQ)

Adjust the Invoice

  1. Load a client on one of the client tabs.
  2. Select the Accounting tab.
  3. Double-Click on the invoice number showing a balance to show all invoice details.
  4. Left-Click on any of the invoice lines to open the invoice in Policy & Billing.
  5. Double-Click on the invoice line with the balance that will be written off. (If the invoice has multiple lines, and each line has an amount to write off, the steps below will need to be completed for each line.)
  6. Select the Adjust button in the lower right-hand corner of the screen.
    • Verify Adjust This Invoice Line With: A New Journal is selected.
    • Enter the the adjustment in the Amount field as a credit (-). (Example: Account tab shows the amount due as $.35; Enter $-.35 as the adjustment.)
    • Select Tab to the Offset GL field and enter the desired Expense account. (Example: 6023 - Small Balance write off or 6024 - Bad debt.)
    • Enter a Description.
    Account-invoice-adjust-smallbalance.png
  7. Select Accept then Finish close the invoice line details.