Display Issues Printing Forms or Viewing Window Buttons

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Scope of the Problem

When printing ACORD forms, the output is less than a full page. When printing reports, the text may display outside of the normal boundaries, overlay other text, or appear jumbled.

Error-display-formview.png

Text on menu buttons appears crowded and incomplete.

Error-display-schedulebuttons.png

Some fields, buttons, or menu choices are not available in some windows.

Error-display-mutli-gl-buttons.png

The display issues are due to the text size on the PC being set to greater than 100%.

Resolution

Set the text size back to the default size, 100%.

Windows 10

  1. Right-Click on the desktop and select Display Settings.
    Right-click-display.png
  2. Slide Change the size of text, apps, and other items: back to 100%.
    Display-fontsize-w10.png
  3. Close the Settings window.
  4. Select Start -> Your User Name -> Sign out.
    Start-signout-w10.png

To properly increase font sizes, see Make Text and Other Items Larger or Smaller.

Windows 7

  1. Right-Click on the desktop and select Screen Resolution.
  2. Select Make text and other items larger or smaller).
  3. Select the radio button for Smaller - 100% (default).
    Error-display-textsize.png
  4. Select the Apply button in the lower right of the window.
This change will take effect when you log out of your PC.

To properly increase font sizes, see Make Text and Other Items Larger or Smaller.

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