Difference between revisions of "Display Issues Printing Forms or Viewing Window Buttons"

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<td>
 
<ul>
 
<ul>
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<li>[[Make Text and Other Items Larger or Smaller]]</li>
 
<li>[[Workstation Installation Instructions]]</li>
 
<li>[[Workstation Installation Instructions]]</li>
 
</ul>
 
</ul>
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</table>
 
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== Scope of the Problem ==
 
== Scope of the Problem ==
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When printing ACORD forms, the output is less than a full page.
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When printing ACORD forms, the output is less than a full page.  When printing reports, the text may display outside of the normal boundaries, overlay other text, or appear jumbled.
  
 
[[File:Error-display-formview.png]]
 
[[File:Error-display-formview.png]]
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'''The display issues are due to the text size on the PC being set to greater than 100%. '''  
 
'''The display issues are due to the text size on the PC being set to greater than 100%. '''  
 
== Resolution ==
 
== Resolution ==
−
Set the text size back to the default size, 100%.  
+
Set the text size back to the default size, 100%. If remoting in to another PC or using Remote Desktop, the display setting will need to be changed on the '''Local PC'''
−
#Open the '''Microsoft Control Panel'''. Select '''Appearance and Personalization'''. Select '''Display'''.
+
 
−
#:(Optionally, '''Right-Click''' on the desktop and select '''Screen Resolution'''. Select '''Make text and other items larger or smaller''').  
+
=== Windows 11 ===
−
#Select the radio button for '''Smaller - 100% (default)'''.  
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#'''Right-Click on the desktop and select '''Display Settings'''.
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#:[[File:Error-display-textsize.png]]
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# Navigate to the Scale and Layout Section
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#Select the '''Apply''' button in the lower right of the window.  
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# Under '''Scale''' use the dropdown menu to change to 100%
 +
# If using multiple monitors, select the second monitor and repeat
 +
# The display setting is applied after you log out and back in to the PC
 +
 
 +
=== Windows 10 ===
 +
#'''Right-Click on the desktop and select '''Display Settings'''.
 +
#:[[File:Right-click-display.png]]
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#Slide '''Change the size of text, apps, and other items:''' back to 100%.  
 +
# If using multiple monitors, select the next monitor and repeat.
 +
#:[[File:Display-fontsize-w10.png]]
 +
#Close the '''Settings''' window.
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#Select '''Start -> ''Your User Name'' -> Sign out'''.
 +
#:[[File:Start-signout-w10.png]]
 +
 
 +
To properly increase font sizes, see [[Make Text and Other Items Larger or Smaller]].
  
−
This change will take effect when you log out of your PC.
 
  
−
== Other Considerations - Make Everything Larger ==
 
−
{{#ev:youtube|UXwjooO7sx0|300|right|Usability Options For Agency Systems}}
 
−
If the text size for the entire computer does not display not large enough, the best alternative is to lower the screen resolution.  If the screen resolution is reduced, everything will display larger on the screen within and outside of Newton.
 
  
−
#Open the '''Microsoft Control Panel'''. Select '''Appearance and Personalization'''. Select '''Display'''. Select '''Adjust Resolution''' in the top left of the window.
+
  This change will take effect when you log out of your PC.
−
#:(Optionally '''Right-Click''' on the desktop and select '''Screen Resolution'''.)
 
−
#Select the '''Screen Resolution''' drop-down, and move the slider down reducing the setting to one of the lower named resolutions.  
 
−
#:[[File:Error-display-changeres.png]]
 
−
#Select '''Apply''' to view the changes.
 
−
#A preview of the new resolution will display, and the system will prompt to either '''Keep changes''' or '''Revert''' to the previous resolution.
 
−
#*There are many different options, so try a few and pick the one that looks the best. 
 
−
#*To keep the correct aspect ratio of width and height, try to avoid the tick marks between the named resolutions. (1024 x 768 is the minimum supported resolution).
 
−
#*If multiple monitors are available, each monitor must be individually adjusted.
 
  
−
In addition, a [[Preferences#Band_Font_Size|larger band font size]] can be selected to increase the font size within Agency Systems.
+
To properly increase font sizes, see [[Make Text and Other Items Larger or Smaller]].

Latest revision as of 17:21, 16 January 2025

Related Pages
Related Categories

Scope of the Problem

When printing ACORD forms, the output is less than a full page. When printing reports, the text may display outside of the normal boundaries, overlay other text, or appear jumbled.

Error-display-formview.png

Text on menu buttons appears crowded and incomplete.

Error-display-schedulebuttons.png

Some fields, buttons, or menu choices are not available in some windows.

Error-display-mutli-gl-buttons.png

The display issues are due to the text size on the PC being set to greater than 100%.

Resolution

Set the text size back to the default size, 100%. If remoting in to another PC or using Remote Desktop, the display setting will need to be changed on the Local PC

Windows 11

  1. Right-Click on the desktop and select Display Settings.
  2. Navigate to the Scale and Layout Section
  3. Under Scale use the dropdown menu to change to 100%
  4. If using multiple monitors, select the second monitor and repeat
  5. The display setting is applied after you log out and back in to the PC

Windows 10

  1. Right-Click on the desktop and select Display Settings.
    Right-click-display.png
  2. Slide Change the size of text, apps, and other items: back to 100%.
  3. If using multiple monitors, select the next monitor and repeat.
    Display-fontsize-w10.png
  4. Close the Settings window.
  5. Select Start -> Your User Name -> Sign out.
    Start-signout-w10.png

To properly increase font sizes, see Make Text and Other Items Larger or Smaller. 


This change will take effect when you log out of your PC.

To properly increase font sizes, see Make Text and Other Items Larger or Smaller.

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