Fax Integration

Newton User Guide: Correspondence

Required Software Version: Spring 2017

Legacy Instructions Available: Click Here

Related Pages

Attachments Batch Send Email Memo Writer

Related Categories

Attachment Email

Newton by Agency Systems can send faxes using an existing fax printer, or through email if the agency uses an e-fax service such as Metrofax, or Myfax.

Method 1: Fax Printer

Many offices already have existing fax machines that are configured as printers on their workstations. When a document is sent to the fax printer, the installed third-party printing software prompts the user to enter the fax number. Using this method, any program can send printable items to the fax machine including Newton.

Method 2: E-Fax

E-fax services work by signing up for an account with a third-party provider, then emailing a document to the fax service including the recipient’s fax number. The fax service converts the attachment into a fax, and sends it on your behalf.

For Example

Client fax number = 979-846-3370

E-fax service = Metrofax

Email Address = 9798463370@metrofax.com

The e-fax address can be entered into Newton as a “Fax contact”, either on the client or company. Sending a document using an e-fax service would simply require selecting the existing fax contact, or entering in the number on the compose email window.

See: Email for more information.

Batch Send

Regardless of the method used to send the faxes, the faxable documents can be produced with a single feature within Newton called Batch Send.

Batch Send is a powerful feature that allows you to group Memos, Forms, and other Attachments together. The selected items can be sent in batch to the printer, fax printer, output as a .PDF, published to My Insurance Dashboard, or sent as an attachment in an email message.

The fax action within batch send can include a fax cover page with the document package.

See: Batch Send - Create fax package for more information.