Ajasent Hosting

From Agency Systems Wiki
Jump to: navigation, search
Ajasentlogo.png
Ic description black 24dp.png Newton User Guide: Installation
Related Pages
Related Categories

Newton by Agency Systems can be installed on a peer-to-peer/server client local network environment, or within a hosted Microsoft Remote Desktop environment. Access to Ajasent hosting is provided over the internet through Microsoft Remote Desktop.

Contents

What is Included With Ajasent Hosting?

Ajasent hosting provides a terminal server connection in a secure data center that is accessed over your internet connection.

Support

Ajasent's extensive support team is included with your hosting agreement. The Ajasent staff will perform many common server administrator tasks including adding new users, configuring new workstations, and troubleshooting third-party programs. The support staff reduces the amount of work required by a local IT professional, and is a true turnkey solution.

Multiple Terminal Servers

Ajasent deploys multiple servers for redundancy resulting in the user not being limited to a specific piece of hardware. The result is scalable server platform, with performance monitoring, and around the clock access.

Backups

Backups are completed automatically each night, including Newton by Agency Systems data, and user profile folders.

Microsoft Office

Microsoft Office applications can be deployed directly within Ajasent, depending on which applications the agency needs. Microsoft Office licensing can be bundled with the Ajasent server cost for an additional fee.

Server Administration

The Ajasent staff will perform many common server administrator tasks including adding new users, configuring new workstations, and troubleshooting third-party programs.

Common Server Administration Tasks and Responsibility
Server Task Your IT Professional Ajasent Support Newton Support
Adding New Users X
Migrating User Data (Documents/Email Profile) X
Resetting User Passwords X
Adding New Workstations X
Installing Third-Party Software X
Installing Microsoft Office ** X
Server Backups X
Microsoft Windows Updates X
Newton Software Updates X
Newton + Third-Party Integration Troubleshooting X X

**Additional Monthly Microsoft Office licensing fees apply.

Adding a New User to Ajasent

If you are also adding an additional Newton user, email Agency Systems sales regarding the user count increase.

Contact Ajasent Support and they will add the additional user.

Adding a New Workstation to Ajasent

Contact Ajasent Support and they will configure the new workstation.

Contact Ajasent Support

If you are having issues connecting to your Ajasent server, Ajasent support can be contacted by phone, or online. http://www.ajasent.com/support/