Difference between revisions of "Error: Nempmain.exe Has Encountered a Problem and Needs to Close"
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=== Scope of the Problem === | === Scope of the Problem === | ||
| − | When attempting to send an email, the message '''"Error: Nempmain.exe Has Encountered a Problem and Needs to Close"''' is displayed. Newton by Agency Systems then | + | When attempting to send an email, the message '''"Error: Nempmain.exe Has Encountered a Problem and Needs to Close"''' is displayed. Newton by Agency Systems then exits immediately. |
This does not apply to specific error code messages, an [[Error initializing mapi: Component M Caused: A (TSession.OpenAddressBook)|invalid mapi configuration error]] or no default mail client error. | This does not apply to specific error code messages, an [[Error initializing mapi: Component M Caused: A (TSession.OpenAddressBook)|invalid mapi configuration error]] or no default mail client error. | ||
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=== Resolution === | === Resolution === | ||
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Modify Data Execution Prevention (DEP): | Modify Data Execution Prevention (DEP): | ||
#Open System. | #Open System. | ||
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#:[[File:DEP-windowsprogramsonly.png]] | #:[[File:DEP-windowsprogramsonly.png]] | ||
#Select '''Apply''' and restart the server if requested. | #Select '''Apply''' and restart the server if requested. | ||
| + | |||
| + | For more information see: http://en.wikipedia.org/wiki/Data_Execution_Prevention | ||
Latest revision as of 19:59, 21 October 2014
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Scope of the Problem
When attempting to send an email, the message "Error: Nempmain.exe Has Encountered a Problem and Needs to Close" is displayed. Newton by Agency Systems then exits immediately.
This does not apply to specific error code messages, an invalid mapi configuration error or no default mail client error.
Identifying the Problem
The following error may appear in the windows event log.
Faulting application path: D:\Empire\programs\nempmain.exe Faulting module path: C:\Windows\system32\dhcpcsvc.DLL Log Name: Application Source: Application Error Date: 8/29/2012 9:17:03 AM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A
In this scenario, the Microsoft GetAdaptersAddresses (IPHLPAPI) function is invoked by the GetAdapterInfo function. The Microsoft function checks DhcpIsEnabled (dhcpcsvc). In the process, a non-executable address is processed.
This is caused by Data Execution Protection (DEP).
Resolution
Modify Data Execution Prevention (DEP):
- Open System.
- Select Advanced System Settings.
- Select the Advanced Tab.
- Select Performance -> Settings...
- Select the Data Execution Prevention Tab.
- Choose Turn on DEP for essential Windows programs and services only.
- Select Apply and restart the server if requested.
For more information see: http://en.wikipedia.org/wiki/Data_Execution_Prevention
