Talk:Agency Bill: Adjust Client Receivable - Write Off Small Balance or Bad Debt

How do I move a client account balance to another client?

How do I transfer a credit balance from one customer to another? There is a credit balance of $104.93 on client #1 that needs to be transferred to client #2.

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Answer

Required Software Version: September 2015

The only way to move a balance from one client to another client is with Journals.

1. Select Accounting -> Journal Entry.
2. Select G/L Account -> 1120: Accounts Receivable.
3. Enter Sub G/L -> 1 (client number). (Source client with the credit balance.)
4. Select a Department.
5. Enter a Description. (This will be used for both journals.)
6. Enter the Amount. From example: $104.93.
7. Move to the bottom area to add the additional journal.
8. Select G/L Account -> 1120: Accounts Receivable.
9. Enter Sub G/L -> 2 (client number). (Destination client.)
10. Select a Department.
11. Enter the Amount as a negative (-). From example: -104.93.
12. Select Save.

To apply the above Journals to invoices, see: Apply or Unapply a Journal Transaction to or from an Invoice