Difference between revisions of "Workstation Installation Instructions"

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#Right-click and select '''Run as Administrator'''. This step is critical, even if you are already logged into the machine as Administrator.
 
#Right-click and select '''Run as Administrator'''. This step is critical, even if you are already logged into the machine as Administrator.
 
#Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name.
 
#Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name.
  Type '''Net Use x: \\servername\APPS'''
+
  '''Net Use x: \\servername\APPS'''
  
 
'''Map the drive as a User'''
 
'''Map the drive as a User'''
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#Left-click to open the command prompt.
 
#Left-click to open the command prompt.
 
#Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name.
 
#Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name.
  Type '''Net Use x: \\servername\APPS'''
+
  '''Net Use x: \\servername\APPS'''
  
 
===Installation of Pervasive===
 
===Installation of Pervasive===
Run command prompt as Administrator(This step is '''critical''')
+
Run command prompt as Administrator(This step is '''critical''').
  Type '''CD X:\empire'''
+
  '''CD X:\empire'''
  Type '''PSQL11.3Client32.exe'''
+
  '''PSQL11.3Client32.exe'''
Take all '''defaults''', '''EXCEPT''' you need '''Install as Service''' selected
+
Take all '''defaults''', '''EXCEPT''' you need '''Install as Service''' selected.
  
Open a '''new''' command prompt as Administrator
+
Open a '''new''' command prompt as Administrator.
  Type '''PCC'''
+
  '''PCC'''
#Select '''Tools''' > '''ODBC Administrator or 32bit ODBC Administrator'''
+
#Select '''Tools''' > '''ODBC Administrator or 32bit ODBC Administrator''' (Not 64bit).
##Not 64bit
+
#Select the '''System DSN'''  >  '''Add''' (If Agyforms is not already configured).
#Select the '''System DSN'''  >  '''Add''' (If Agyforms is not already configured)
+
#Choose '''Pervasive ODBC Client Interface''' and select Finish.
#Choose '''Pervasive ODBC Client Interface''' and select Finish
+
#Type '''AGYFORMS''' in the Data Source Name field.
#Within the Data Source Name field
+
#Enter '''Your''' Server Name: '''ServerName'''  
Type '''AGYFORMS'''
+
#Select '''Get List'''.
#Enter '''Your''' Server Name:
+
##Leave everything else '''default'''.
'''"ServerName"'''  
+
#Verify '''Agyforms''' is selected in the drop down box named Database Name.
#Select '''Get List'''
 
##Leave everything else '''default'''
 
#Verify '''Agyforms''' is selected in the drop down box named Database Name
 
 
#Select '''Test''' and select '''OK''' once the Connection Successful box appears.
 
#Select '''Test''' and select '''OK''' once the Connection Successful box appears.
 
#Select '''OK''' to create the Client DSN.
 
#Select '''OK''' to create the Client DSN.

Revision as of 20:00, 6 October 2014


  • Verify the workstation is running one of the following: Microsoft Windows 8 / Windows 7 / Windows Vista
  • You will need to be logged in as a local Administrative user.

Map the Network Drive

Map the drive as an Admin

  1. Click the Microsoft Windows Start Menu.
  2. Enter CMD in the start search box.
  3. Right-click and select Run as Administrator. This step is critical, even if you are already logged into the machine as Administrator.
  4. Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name.
Net Use x: \\servername\APPS

Map the drive as a User

  1. Click the Microsoft Windows Start Menu.
  2. Enter CMD in the start search box.
  3. Left-click to open the command prompt.
  4. Enter the following commands where X: is the drive letter for your office & "servername" is your actual server's name.
Net Use x: \\servername\APPS

Installation of Pervasive

Run command prompt as Administrator(This step is critical).

CD X:\empire
PSQL11.3Client32.exe

Take all defaults, EXCEPT you need Install as Service selected.

Open a new command prompt as Administrator.

PCC
  1. Select Tools > ODBC Administrator or 32bit ODBC Administrator (Not 64bit).
  2. Select the System DSN > Add (If Agyforms is not already configured).
  3. Choose Pervasive ODBC Client Interface and select Finish.
  4. Type AGYFORMS in the Data Source Name field.
  5. Enter Your Server Name: ServerName
  6. Select Get List.
    1. Leave everything else default.
  7. Verify Agyforms is selected in the drop down box named Database Name.
  8. Select Test and select OK once the Connection Successful box appears.
  9. Select OK to create the Client DSN.
  10. Exit the ODBC Administrator.

Setup Agency Systems Icon & Crystal Reports

Run a new command prompt as Administrator

Type CD X:\empire
Type Adduser.exe
  1. If the workstation will have 64bit Microsoft Office installed (Office, Not Windows), replace Adduser.exe with Adduser.exe /64
  2. Select Run
  3. Select Begin
  4. Select Finish

Testing Agency Systems

  1. Double click the Agency Systems icon
    1. Sometimes takes a while to load
  2. Agency: 95
  3. Operator: DCS
  4. Password: EMPYRE
    1. Once the application opens, click on one of the tabs to make sure it loads data.

Potential Error Codes After Installation

Error: Crpe32.dll not found

Error: 501 Job Failed

Display Issues Printing Forms or Viewing Window Buttons

Open File Security Warning