Difference between revisions of "Talk:MyInsuranceDashboard.com Integration"

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== Why am I receiving outgoing My Insurance Dashboard (MID) client emails? ==
 
== Why am I receiving outgoing My Insurance Dashboard (MID) client emails? ==
  

Revision as of 15:42, 6 November 2015

Why am I receiving outgoing My Insurance Dashboard (MID) client emails?

I received about 6 emails today from My Insurance Dashboard (MID) that look like they should have gone to the insured. Can you tell me why?

Answer

My Insurance Dashboard (MID) uses a "Blind Carbon Copy" or BCC on all outbound emails. This gives you a copy of what was sent to your customer as well for verification, and so that you can resend the email later if the customer loses their copy.

We recommend attaching the email to the relevant policy.