Server Update Instructions

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Updates to the Agency Systems Software are performed directly on the server/host machine. During the update process, all users must be out of Agency Systems.

If you are hosted with Ajasent, updates are performed by the Agency Systems support staff. Update requests are not required or processed individually.

Step 1: Save the Setup File to the Empire Folder

Save the setup file, "Newton Server Update XXXX.exe" to the Agency Systems Empire folder on the server.

Release Build Release Date Setup File Release Notes
7020 June 2015 Newton Server Update 7020.exe Newton Release Notes: September 2015

To view prior Newton releases, see the Release Notes Archive

Locating the Empire Folder

If you do not know the location of the Agency Systems Empire folder, Right Click on the shortcut to Agency Systems and select Properties.

Example Below: C:\Empire\ - File should be saved as C:\Empire\Newton Server Update 7020.exe
Shortcutproperties-cempire.png

Step 2: Contact Agency Systems Technical Support To Schedule the Installation

If you are hosted with Ajasent, updates are performed by the Agency Systems support staff. Update requests are not required or processed individually.

After the download file has been saved, contact Agency Systems support to schedule the installation. The installation will take approximately 30-60 minutes. During the installation, all users must be out of the system.

Click Here To Send An Email Request