Difference between revisions of "Server Update Instructions"
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| − | Updates to the Agency Systems Software are performed directly on the server/host machine. During the update process, all users must be out of Agency Systems. | + | Updates to the Agency Systems Software are performed directly on the server/host machine by Agency Systems technicians. During the update process, all users must be out of Agency Systems. |
| − | + | == Step 1: Review the Release Notes== | |
| + | Review the release notes prior to requesting an update. | ||
| − | + | [[File:Ic_info_black_24dp.png]] See: [[:Category:Release Notes|Release Notes]] | |
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== Step 2: Contact Agency Systems Technical Support To Schedule the Installation == | == Step 2: Contact Agency Systems Technical Support To Schedule the Installation == | ||
| − | + | Contact Agency Systems support to schedule the installation. The installation will take approximately 30-60 minutes. During the installation, all users must be out of the system. | |
| − | [ | + | [mailto:update@agencysystems.com?Subject=Agency%20Systems%20Wiki%20Update%20Request&body=Please%20contact%20me%20to%20schedule%20the%20update%20to%20Agency%20Systems. Click Here To Send An Email Request] |
| − | + | If you are hosted with '''[[Ajasent Hosting|Ajasent]]''', updates are performed by the Agency Systems support staff. Update requests are not required or processed individually unless a dedicated Ajasent server is used by your agency. | |
Revision as of 16:04, 23 February 2017
Updates to the Agency Systems Software are performed directly on the server/host machine by Agency Systems technicians. During the update process, all users must be out of Agency Systems.
Step 1: Review the Release Notes
Review the release notes prior to requesting an update.
See: Release Notes
Step 2: Contact Agency Systems Technical Support To Schedule the Installation
Contact Agency Systems support to schedule the installation. The installation will take approximately 30-60 minutes. During the installation, all users must be out of the system.
Click Here To Send An Email Request
If you are hosted with Ajasent, updates are performed by the Agency Systems support staff. Update requests are not required or processed individually unless a dedicated Ajasent server is used by your agency.
