Difference between revisions of "Hardware Recommendations"

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[[Category:Installation]][[Category:Pervasive]]
 
[[Category:Installation]][[Category:Pervasive]]
Agency Systems and Pervasive SQL require resources on your workstation, network and server in order to function properly. In addition to these resources, you must have adequate memory on the station hard drive, and optimally a "Current" Processor for speed purposes. This document details the network and hardware requirements for Newton by Agency Systems. Personal Computers, including servers, are designed by the manufactures to have a 3-5 year life. That assumes replacing components as the break during that period. Any computer you have that is older than 5 years is working past its expected mean time to failure, and a migration plan to new machines should be considered.
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<table class="infobox" cellspacing="5" style="background-color: #FFFFFF; width:27em; text-align:left; border-spacing: 2px; line-height:1.5em;">
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<tr>
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    <td>[[File:Ic_description_black_24dp.png|link=Newton User Guide#Installation]] Newton User Guide: [[Newton User Guide#Installation|Installation]]</td>
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</tr>
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<tr style="background-color: #bdbdbd; text-align: center; font-weight:bold;">
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    <td>Related Pages</td>
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</tr>
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<tr>
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<td>
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<ul>
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<li>[[Backup Information]]</li>
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<li>[[Installation Environment and Network Requirements]]</li>
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<li>[[Pervasive Compatibility Chart]]</li>
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<li>[[Workstation Installation Instructions]]</li>
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</ul>
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</td>
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</tr>
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<tr style="background-color: #d3d3d3; text-align: center; ">
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    <td>Related Categories</td>
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</tr>
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<tr>
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<td>
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<ul>
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<li>[[:Category:Installation|Installation]]</li>
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</ul>
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</td>
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</tr>
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</table>
  
The recommendations below are to make Agency Systems run optimally. If you are using other programs simultaneously with Agency Systems your tech will need to evaluate your components for the best possible experience.
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Agency Systems and Pervasive SQL require resources on your workstation and server in order to function properly.  The recommendations below are the minimum system recommendations; upgraded components provide a better user experience. If you are using other programs simultaneously with Agency Systems your IT professional will need to evaluate your resources for the best possible experience.
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'''For existing clients:''' Replacing a server or workstation with an upgraded Operating System '''may require the purchase of an upgraded Pervasive SQL license'''. See the [[Pervasive Compatibility Chart]] or [[Help:Contents|contact support]] with any questions prior to making your purchase decision.
  
 
== Workstation Recommendations ==
 
== Workstation Recommendations ==
For Existing Clients: If a new workstation or server is purchased, your Pervasive version must be compatible or upgraded if required.  See the [[Pervasive Compatibility Chart]] or [http://www.agencysystems.com/support contact support] with any questions prior to making your purchase decision.
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[[Installation Environment and Network Requirements]]
{| class ="wikitable" style="text-align: center;"
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!
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[[Pervasive Compatibility Chart]]
!Minimum
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*'''Processor:''' 2 gigahertz (GHz) or faster 4+ core
!Better
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*'''RAM:''' 4 gigabytes (GB)  
!Best
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*'''Hard Disk Space:''' 500 MB Free space
!Not Supported
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*'''Operating System:''' Windows 10 64 bit
|-
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*'''Microsoft Outlook:''' Outlook 2013 or newer
|Processor (AMD/Intel)
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*'''Network Card:''' Wired gigabit ethernet
|Dual Core
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*'''PDF Reader:''' Adobe Acrobat DC
|Quad Core
 
|Quad Core with HT
 
|ARM
 
|-
 
|Memory (RAM)
 
|4 GB
 
|6 GB
 
|8 GB+
 
|
 
|-
 
|Hard Drive
 
|7200 RPM
 
|Hybrid Drive
 
|Solid State Drive
 
|<20 % Capacity
 
|-
 
|Screen Resolution
 
|1024 x 768
 
|1600 x 900
 
|Dual Monitors
 
|800 x 600
 
|-
 
|Networking
 
|Wired 10/100
 
|Wired Gigabit
 
|Wired Gigabit
 
|Wireless
 
|-
 
|Pervasive Database
 
|colspan = "4" align="center"|[[Pervasive Compatibility Chart]]
 
|}
 
==== Operating Systems ====
 
[[Installation Environment Requirements]]
 
;Supported
 
:All versions supported 32bit or 64bit
 
:Windows 8 (Pro, Enterprise)
 
:Windows 7 (Professional, Ultimate)
 
:Windows Vista (Business, Ultimate)
 
 
;Not Supported
 
:Windows RT
 
:"Home" Editions
 
:Windows XP [http://www.microsoft.com/en-us/windows/enterprise/endofsupport.aspx (End of Microsoft Support April 8, 2014)]
 
:Windows 2000
 
:Windows 98
 
  
 +
Increasing the processor speed, number of processor cores, amount of RAM, using Solid State Drives (SSDs) will improve the performance and end user experience.  The latest Updates and Service Packs of the Operating System are required.
  
;Other Required Applications or Considerations
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''***Not supported: ARM processors, wireless internet, Windows 10 "S mode", Windows Vista, Windows XP, Windows 7, Home versions of Windows, Microsoft Office 2010 and prior, macOS (OSX), Linux''
:Database SQL Engine: Please reference the [[Pervasive Compatibility Chart]]
 
:Adobe Reader 11
 
:Microsoft Outlook 2007, 2010, 2013 (32 bit recommended)
 
:Latest Service Packs of the Operating System required.
 
  
 
== Server Recommendations ==
 
== Server Recommendations ==
 
A dedicated server is required for an office that has 6 or more users. The [[#Workstation Recommendations|workstation recommendations]] may be used as a “Server / Master” machine for 5 or less user offices.
 
A dedicated server is required for an office that has 6 or more users. The [[#Workstation Recommendations|workstation recommendations]] may be used as a “Server / Master” machine for 5 or less user offices.
{| class ="wikitable" style="text-align: center;"
 
!
 
!Minimum
 
!Better
 
!Best
 
!Not Supported
 
|-
 
|Processor (AMD/Intel)
 
|Dual Core
 
|Quad Core
 
|Multiple Processors
 
|ARM
 
|-
 
|Memory (RAM)
 
|4 GB
 
|8 GB
 
|12 GB+
 
|
 
|-
 
|Hard Drive
 
|7200 RPM
 
|Hybrid Drive
 
|Solid State Drive
 
|<20 % Capacity
 
|-
 
|RAID Configuration
 
|None
 
|RAID 1
 
|RAID 5
 
|
 
|-
 
|Networking
 
|Wired 10/100
 
|Wired Gigabit
 
|Wired Gigabit
 
|Wireless
 
|-
 
|Pervasive Database
 
|colspan = "4" align="center"|[[Pervasive Compatibility Chart]]
 
|}
 
  
See [[Backup Information]] for additional guidelines.  
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[[Installation Environment and Network Requirements]]
 +
 
 +
[[Pervasive Compatibility Chart]]
 +
*'''Processor:''' 3 gigahertz (GHz) or faster quad core
 +
*'''RAM:''' 8 gigabytes (GB)
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*'''Hard Disk Space:''' 50 GB Free space (Solid State Drive Recommended)
 +
*'''Operating System:''' Server 2012 or higher (32 bit and 64bit are supported)
 +
*'''Network Card:''' Wired gigabit ethernet
 +
 
 +
Increasing the processor speed, number of processor cores, amount of RAM, hard drive spindle speed, and /or using Solid State Drives (SSDs) will improve the performance and end user experience.  The latest Updates and Service Packs of the Operating System are required.  Running multiple database applications, such as Microsoft Exchange, on the same sever should be accomplished using separate physical hard drives.
  
==== Operating Systems ====
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''***Not supported: Core Server instances, Windows Home Servers, Windows Server 2003, Windows Server 2008, macOS (OSX), Linux''
[[Installation Environment Requirements]]
 
;Supported
 
:All versions supported 32bit or 64bit
 
:Windows Server 2012 Foundation
 
:Windows Server 2012 Essentials
 
:Windows Server 2012 Standard
 
:Windows Server 2012 Datacenter
 
:Windows Small Business Server 2011 Essentials
 
:Windows Server 2008 R2
 
:Windows Server 2008 R2 Foundation
 
:Windows Server 2008
 
:Windows Server 2003 R2
 
:Windows Server 2003
 
   
 
;Not Supported
 
:Server Core Installs (any version)
 
:Windows Small Business Server 2011 Standard
 
:Windows Home Server 2011
 
:Windows Small Business Server
 
:Windows Home Server
 
:Windows Server 2000
 
:Novell
 
  
;Other Required Applications or Considerations
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See [[Backup Information]] for additional guidelines to common backup questions.
:Database SQL Engine: Please reference the [[Pervasive Compatibility Chart]].
 
:Latest Service Packs of the Operating System required
 
:There are known performance issues due to the amount of resources used by Microsoft Exchange.  It is recommended to run Agency Systems on a separate Windows installation.
 

Latest revision as of 19:16, 7 December 2020

Ic description black 24dp.png Newton User Guide: Installation
Related Pages
Related Categories

Agency Systems and Pervasive SQL require resources on your workstation and server in order to function properly. The recommendations below are the minimum system recommendations; upgraded components provide a better user experience. If you are using other programs simultaneously with Agency Systems your IT professional will need to evaluate your resources for the best possible experience.

For existing clients: Replacing a server or workstation with an upgraded Operating System may require the purchase of an upgraded Pervasive SQL license. See the Pervasive Compatibility Chart or contact support with any questions prior to making your purchase decision.

Workstation Recommendations

Installation Environment and Network Requirements

Pervasive Compatibility Chart

  • Processor: 2 gigahertz (GHz) or faster 4+ core
  • RAM: 4 gigabytes (GB)
  • Hard Disk Space: 500 MB Free space
  • Operating System: Windows 10 64 bit
  • Microsoft Outlook: Outlook 2013 or newer
  • Network Card: Wired gigabit ethernet
  • PDF Reader: Adobe Acrobat DC

Increasing the processor speed, number of processor cores, amount of RAM, using Solid State Drives (SSDs) will improve the performance and end user experience. The latest Updates and Service Packs of the Operating System are required.

***Not supported: ARM processors, wireless internet, Windows 10 "S mode", Windows Vista, Windows XP, Windows 7, Home versions of Windows, Microsoft Office 2010 and prior, macOS (OSX), Linux

Server Recommendations

A dedicated server is required for an office that has 6 or more users. The workstation recommendations may be used as a “Server / Master” machine for 5 or less user offices.

Installation Environment and Network Requirements

Pervasive Compatibility Chart

  • Processor: 3 gigahertz (GHz) or faster quad core
  • RAM: 8 gigabytes (GB)
  • Hard Disk Space: 50 GB Free space (Solid State Drive Recommended)
  • Operating System: Server 2012 or higher (32 bit and 64bit are supported)
  • Network Card: Wired gigabit ethernet

Increasing the processor speed, number of processor cores, amount of RAM, hard drive spindle speed, and /or using Solid State Drives (SSDs) will improve the performance and end user experience. The latest Updates and Service Packs of the Operating System are required. Running multiple database applications, such as Microsoft Exchange, on the same sever should be accomplished using separate physical hard drives.

***Not supported: Core Server instances, Windows Home Servers, Windows Server 2003, Windows Server 2008, macOS (OSX), Linux

See Backup Information for additional guidelines to common backup questions.