Difference between revisions of "Direct Bill: Commission Notes and Errors"

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#Select '''OK'''.  
 
#Select '''OK'''.  
 
To prevent future errors, set a default '''department''' within the [[Download_Options#Commission|download options]] window.
 
To prevent future errors, set a default '''department''' within the [[Download_Options#Commission|download options]] window.
 +
|-style="vertical-align:top;"
 +
|Error
 +
|E207
 +
|The specified transaction date is closed.
 +
|The download is configured to create an invoice, but the specified effective date for the invoice is [[Open or Close Month (GL)|closed]].
 +
'''Right-Click''' on the error and select one of the following options:
 +
*'''Edit Sequence:''' Opens the individual line for correction. Change the '''Invoice Date''' to an open month.
 +
*'''Auto-Change All To Current Date:''' Changes all invoice lines with date errors to the current date.  Does not change ready lines in open months.
 +
*'''Set All To Specified Date:''' Changes '''every invoice line''' in the download to a specified date, including ready lines in open months.
 
|}
 
|}

Revision as of 21:43, 16 July 2015

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The Commission Download and Commission Builder process includes a comprehensive error prevention engine which provides a list of potentials issues for review.

One of the final steps during Commission Download processing or the creation of a Commission Builder involves reviewing these notes and errors prior to completing the download.

Commission Notes and Errors Interface

The notes and errors interface is opened from either Commission Download or Commission Builder by selecting Show Errors. (From Other -> Download -> Pending tab, Right-Click -> Edit Details -> Show Errors)

Each note is listed with a type (Error or Note), an error code, if the error applies to a specific invoice line (sequence), and a short description.

Download-commission-showerrors.png

To review an item, right-click on the error or note. Items generated from a specific invoice line (sequence) include and option to Edit Sequence.... Selecting this option will open the invoice line, providing full details and options to adjust the line as needed.

Download-commission-showerrors-rightclick.png

Items listed as "Error" must be corrected prior to processing the commission statement.

Notes can either be corrected or suppressed prior to processing the commission statement. Notes can be suppressed individually, in a group based on the note code, or in a batch including all notes. For example, selecting "Suppress All N703" will only suppress notes of type "N703", leaving any remaining notes with other codes available for review.

Commission Notes and Error Codes

Some of the notes and errors are generated according to the selected download options.

Type Code Description Resolution
Error E010 No bank has been specified for the cash transaction.
  1. Close the notes and errors window.
  2. Select Payment within the Commission Download or Commission Builder window.
  3. Enter the Bank code.
  4. Select OK.

To prevent future errors, set a default cash bank within the download options window.

Error E011 No department has been specified for the paying transaction.
  1. Close the notes and errors window.
  2. Select Payment within the Commission Download or Commission Builder window.
  3. Enter the Department code.
  4. Select OK.

To prevent future errors, set a default department within the download options window.

Error E207 The specified transaction date is closed. The download is configured to create an invoice, but the specified effective date for the invoice is closed.

Right-Click on the error and select one of the following options:

  • Edit Sequence: Opens the individual line for correction. Change the Invoice Date to an open month.
  • Auto-Change All To Current Date: Changes all invoice lines with date errors to the current date. Does not change ready lines in open months.
  • Set All To Specified Date: Changes every invoice line in the download to a specified date, including ready lines in open months.