ACP Technologies Hosting

From Agency Systems Wiki
Revision as of 22:36, 11 July 2014 by Mlively (Talk | contribs) (initial save)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to navigation Jump to search
Acplogo.jpg
Related Pages
Related Categories

Newton With a Hosted Environment

Newton by Agency Systems can be installed on a peer-to-peer local network environment, or within a hosted Microsoft Remote Desktop environment. Access to ACP Technologies hosting is provided over the internet through Microsoft Remote Desktop.

What is Included?

ACP hosting provides a dedicated virtual server in a secure data center that is accessed over your internet connection. The result is scalable server platform customized to the agencies needs, performance monitoring, and around the clock access.

Server Clustering & Failover

ACP deploys VMware technology to perform server clustering and redundant failover. Since we are using virtual server the OS instance is not tired to a specific piece of hardware. ACP is designed with not just one redundant machine inside of itself, but multiple machines with the same capabilities. If you are running on server A your data is replicated real-time to server B. If A goes down you continue to run on server B without any indication of a change. This could also take place if the machine you are running on is under a heavy load, VMware will load balance the VMs for optimal performance.

Backups

The entire server instance is backed up each night using a virtual server cloning software in-house.

Security

Primary Security is handled by CISCO ASA devices. Secondary software security is handled by N-Able Monitoring and Endpoint Security.

ACP Support

ACP support can be contacted by phone, or online.

http://acp.us.com/index.php

Your IT professional is primarily responsible for making changes to your server, including adding users. If you prefer to contract with ACP directly, additional services can be provided at an additional charge.

Adding a New Workstation to ACP

Thinprint Print Driver Client Downloads:

http://acp.us.com/support/