Memowriter: Create A Form Letter Template

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Memo Writer provides the ability to create form letter templates that can be used to quickly merge data fields, with client or policy information. The memos can be merged individually, or in a batch through a marketing query.

Memos can be used in the following ways:

Create a Library Memo Template

  1. Select Marketing -> Memo Writer.
    Menu-marketing-memo.png
  2. When prompted to open an existing memo, select the X to close.
    Menu-marketing-memo-close.png
  3. Enter the body of the memo template, including data merge fields, a company logo. You can also import an existing document.
  4. When finished, select File -> Save As.
  5. Enter the Title and Category. Select OK to save.
    Menu-marketing-memo-saveas.png
  6. To prevent accidental template changes, select File -> Lock to lock the memo.
  7. Exit Memo Writer.

Add Merge Fields to Memo Writer

  1. Select Marketing -> Memo Writer.
    Menu-marketing-memo.png
  2. When prompted to open an existing memo, choose an existing memo template, or select the X to close and start a new memo template.
  3. Place the mouse cursor at the desired location and select Insert -> Merge Field.
  4. Find the desired merge code, select the code, and select the Green Check Box. The merge code will be placed in the body of the memo template.
    Menu-marketing-memo-mergecode.png
  5. Repeat the process to enter all of the desired merge codes. When finished, close the Merge Codes window.
    Menu-marketing-memo-mergecode-full.png
  6. Select File -> Save As.
  7. Enter the Title and Category. Select OK to save.
  8. To prevent accidental template changes, select File -> Lock to lock the memo.
  9. Exit Memo Writer.

Insert a Logo into Memo Writer

  1. Select Marketing -> Memo Writer.
    Menu-marketing-memo.png
  2. When prompted to open an existing memo, choose an existing memo template, or select the X to close and start a new memo template.
  3. Place the mouse cursor at the desired location and select Insert -> Graphic.
    Menu-marketing-memo-insertgraphic.png
  4. Select the image file and select Open.
  5. The graphic will be placed in the body of the memo template.
    Menu-marketing-memo-insertgraphic-done.png
  6. When finished, select File -> Save As.
  7. Enter the Title and Category. Select OK to save.
  8. To prevent accidental template changes, select File -> Lock to lock the memo.
  9. Exit Memo Writer.

Import Existing Documents into Memo Writer

Newton can import Rich Text Format (RTF) files. In Microsoft Word, select save as and choose the RTF format.

  1. Select Marketing -> Memo Writer.
    Menu-marketing-memo.png
  2. When prompted to open an existing memo select the X to close and start a new memo template.
  3. Select File -> Import.
  4. Select the source document file (.RTF) and select Open.
  5. The document will be imported into the body of the memo template.
  6. When finished, select File -> Save As.
  7. Enter the Title and Category. Select OK to save.
  8. To prevent accidental template changes, select File -> Lock to lock the memo.
  9. Exit Memo Writer.

Lock or Unlock a Memo Template

Locking a memo prevents unauthorized or accidental changes to memo templates when the user attempts to modify the template.

Menu-marketing-memo-saveas-locked.png

To modify a memo template, it must first be unlocked before changes are made. (Requires Security System: Marketing -> Memo Writer -> Global)

  1. Select Marketing -> Memo Writer.
  2. When prompted to open an existing memo, choose an existing memo template.
  3. Select File -> Unlock to unlock a memo.
  4. Update any additional changes, then select File -> Save to update the memo template.
  5. Select File -> Lock to lock a memo.

Delete a Memo Template

Once the Template or Memo is deleted, it is permanently removed from the database. This action cannot be undone.
  1. Select Marketing -> Memo Writer.
  2. When prompted to open an existing memo, select the desired memo and select Delete.
    Menu-marketing-memo-delete.png
  3. Select Yes to confirm.
  4. Exit Memo Writer.