Difference between revisions of "Server Update Instructions"

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Updates to the Agency Systems Software are performed directly on the server/host machine.  During the update process, all users must be out of Agency Systems.
 
Updates to the Agency Systems Software are performed directly on the server/host machine.  During the update process, all users must be out of Agency Systems.
  
If you are hosted with '''[[Ajasent Hosting|Ajasent]]''', updates are performed by the Agency Systems support staff.  Update requests are not required or processed individually.
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If you are hosted with '''[[Ajasent Hosting|Ajasent]]''', updates are performed by the Agency Systems support staff.  Update requests are not required or processed individually.
  
 
== Step 1: Save the Setup File to the Empire Folder ==
 
== Step 1: Save the Setup File to the Empire Folder ==

Revision as of 17:47, 18 June 2015

Updates to the Agency Systems Software are performed directly on the server/host machine. During the update process, all users must be out of Agency Systems.

If you are hosted with Ajasent, updates are performed by the Agency Systems support staff. Update requests are not required or processed individually.

Step 1: Save the Setup File to the Empire Folder

Save the setup file, "Newton Server Update XXXX.exe" to the Agency Systems Empire folder on the server.

Release Build Release Date Setup File Release Notes
6968 June 2015 Newton Server Update 6968.exe Newton Release Notes: June 2015

To view prior Newton releases, see the Release Notes Archive

Locating the Empire Folder

If you do not know the location of the Agency Systems Empire folder, Right Click on the shortcut to Agency Systems and select Properties.

Example Below: C:\Empire\ - File should be saved as C:\Empire\Newton Server Update 6968.exe
Shortcutproperties-cempire.png

Step 2: Contact Agency Systems Technical Support To Schedule the Installation

If you are hosted with Ajasent, updates are performed by the Agency Systems support staff. Update requests are not required or processed individually.

After the download file has been saved, contact Agency Systems support to schedule the installation. The installation will take approximately 30-60 minutes. During the installation, all users must be out of the system.

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