MyInsuranceDashboard.com Integration

MyInsuranceDashboard.com provides a 24/7 web portal for your customers to access their policy related information that integrates directly with Newton by Agency Systems. Your customers will be able to review schedule items, generate published certificates with updated holder information, and view published documents to their dashboard. They will also be able to interact with your agency by requesting changes to schedule items, and upload supporting documents to your office. These items will flow directly to your management system with minimal effort by your staff. Below you will find specific information about these individual tasks.

How do I Enroll Customers in MyInsuranceDashboard.com?

MyInsuranceDahsboard is an opt in system. This means that you, the agency, select who you want to allow access to MyInsuranceDashboard. There are a few methods that you may use to enroll your customers. In all methods MyInsuranceDashboard will send the contact selected an email with notification that they have been enrolled with a link to setup their account on MyInsuranceDashboard.com

Method One:

From the Basic Tab in Agency Systems select Edit on the contact you want to send the MyInsuranceDashboard Email to, and select Enroll.

NOTE: To use this method an email address must be saved to the contact before enroll.

Method Two:

When completing a Certificate of Insurance (Acord 25), you may go to Other -> "Publish Cert to MyInsuranceDashboard.com." If the customer is not enrolled already you will get a select contact window. Highlight the contact you want to send the enroll email to, and select Send Form. After the enroll is complete it will set the Certificate that the enroll was set from as the published Certificate. If the customer is already enrolled the system will bypass the select contact window, and will automatically publish the Certificate.

Method Three:

From the MyInsuranceDashboard.com portal under the Clients tab you may add a client at the top of the page. First select the proper Agency Code from the drop down box -> type the corresponding client number from Agency Systems -> select "Add Client” The client will now show in the listing for enrolled clients. You may choose to send the enroll email directly from the MyInsuranceDashboard Portal. Once you hit "Notify" you will receive a window that will allow you select which client contact to send the email to. You may also input an alternate email address in the free form email box.

What do my Customers see on MyInsuranceDashboard.com?

MyInsuranceDahsboard is an opt in system. This means that you, the agency, select what you want to allow access to MyInsuranceDashboard. In general this is a representation of the client basic tab in Newton by Agency Systems. Your customers will also have access to Certificates of Insurance if you make them available by publishing the certificate.

From the Agent Side of the MyInsuranceDashboard.com portal each client will have a settings button. This will allow you to specify by client what they have the ability to see.

During your initial MyInsuranceDashboard setup you will set the default tabs to be visible once the client is enrolled. From this section you may refine the settings by client for your particular needs, and select Update.

How do I Select or Publish a Certificate of Insurance to MyInsuranceDashboard.com?

When completing a Certificate of Insurance (Acord 25), you may go to Other -> "Publish Cert to MyInsuranceDashboard.com." If the customer is not enrolled already you will get a select contact window. Highlight the contact you want to send the enroll email to, and select Send Form. After the enroll is complete it will set the Certificate that the enroll was set from as the published Certificate. If the customer is already enrolled the system will bypass the select contact window, and will automatically publish the Certificate.

From Agent Side of the MyInsuranceDashboard.com portal each client will have a certificates button. This displays all certificates that are eligible in MyInsuranceDashboard.com. For a certificate to be eligible all polices on the certificate must be active. This means that the expiration date is set to today or the future for the policies.

Only one certificate is viewable on the client side at a time. This section allows you to select what version you want to be active. The item marked as "SELECTED" is the version currently in viewable by the client. You may toggle other eligible certificates by hitting the "Select" button. To remove certificates all together from the client side select "Revoke Cert for Client."

How do I Publish Documents to MyInsuranceDashboard.com?

From Newton by Agency Systems you have the ability to publish documents from the Client's Basic Tab. To do so you will want to Expand the Attachments band, and Right Click on the attachment of choice. Then Select Publish Doc to MID. You will then receive a status message indicating Item successfully published. The attachment now published will change to a purple color indicating to others in the office that this item has been published.

You may unpublish items in two different ways. From the Client's Basic Tab you will want to Expand the Attachments band, and Right Click on the attachment of choice. Then Select Remove Doc from MID. You will then receive a status message indicating Item successfully unpublished. The attachment now will change back to black indicating to others in the office that this item is not published.

From Agent Side of the MyInsuranceDashboard.com portal each client will have a documents button. This will show you a listing of all documents that are currently published.

To unpublish the document of choice Select Rescind Access. This will immediately unpubish the document and will change the attachment in Newton By Agency Systems back to black indicating to others in the office that this item is not published.