Invoice: Delete An Invoice - Revision history

Kcrenshaw: updated 'policy express' to 'policy dashboard'

2019-04-16T21:08:02Z

updated 'policy express' to 'policy dashboard'

Kcrenshaw: updated images and menu options

2019-03-13T15:06:22Z

updated images and menu options

Mlively: Updated for 2015

2015-12-31T15:35:47Z

Updated for 2015

Mlively at 15:41, 4 December 2014

2014-12-04T15:41:05Z

Mlively: /* Identify the Attached Accounting Transactions */ grammar

2014-10-30T13:12:59Z

Identify the Attached Accounting Transactions: grammar

Mlively: initial save

2014-10-29T21:33:48Z

initial save

New page

[[Category:Agency Bill]][[Category:Direct Bill]]
<table class="infobox" cellspacing="5" style="background-color: #FFFFFF; width:27em; text-align:left; border-spacing: 2px; line-height:1.5em;">
<tr style="background-color: #bdbdbd; text-align: center; font-weight:bold;">
<td>Related Pages</td>
</tr>

<tr>
<td>
<ul>

<li>[[Express Billing]]</li>
<li>[[Training 6: Accounting]]</li>
</ul>
</td>
</tr>

<tr style="background-color: #d3d3d3; text-align: center; ">
<td>Related Categories</td>
</tr>

<tr>
<td>
<ul>
<li>[[:Category:Agency Bill|Agency Bill]]</li>
<li>[[:Category:Direct Bill|Direct Bill]]</li>
</ul>
</td>
</tr>
</table>
Invoices can be deleted from policies or quotes if the [[Open or Close Month (GL)|general ledger period is open]], the user has sufficient security access, and accounting transactions are [[#Delete an Invoice With Items Attached|not attached to the invoice]].

*For policy invoices, requires '''Other -> [[Security System]] -> AR -> Policy Transaction -> Global'''.
*For quote invoices, requires '''Other -> [[Security System]] -> AR -> Quoted Transaction -> Global'''.
== Delete an Invoice ==
#'''Load the client''' on one of the four client tabs.
#Select the '''Invoice''' tab at the bottom.
#:[[File:Cltexp-invoice.png]]
#'''Double-Click''' to open the desired invoice in [[Express Billing]]. ''(Alternatively, open the invoice in [[Express Billing]] using the '''account tab''' or [[Policy Express]])''
#:[[File:Cltexp-invoice-selectinvoice.png]]
#Select '''Delete'''.
#:[[File:Expressbill-delete.png]]
#If the message '''"Can not delete invoice with items attached"''' is displayed, [[#Delete an Invoice With Items Attached|see the section below]]. Otherwise, select '''Yes''' to confirm.
#:[[File:Expressbill-delete-confirm.png]]
#Select '''Exit''' to close [[Express Billing]].

== Delete an Invoice With Items Attached ==
An invoice cannot be deleted if accounting transactions are attached.

[[File:Expressbill-delete-itemsattached.png]]
=== Identify the Attached Accounting Transactions ===
Attached accounting transaction can include:
*[[Client Payment|Client Payments]]
*[[Reconcile Company Payables|Company Payments]]
*[[Reconcile Producer Payables|Producer Payments]]
*[[:Category:Journal Transaction|Journal Transactions]]
*[[Agency Fee Wizard|Agency Fee Invoices]] or Open Item Matched (OIM) [[Invoice:_Adjust_Premium_and_Commission_on_Existing_Invoices_in_Closed_GL_Periods#Adjust_an_Invoice_Using_Reconcile|adjustment invoices]].

Common attached accounting transactions can be viewed by opening each of the payment screens from [[Express Billing]]:
*Payments -> Client
*Payments -> Company
*Payments -> Producer

A complete list of accounting transactions be produced by running an [[Report: Invoice Query|Invoice Query]] for the current invoice by selecting '''Other -> Run Invoice Query'''. ''(From Example: One Client Payment (Cash) for $600.00)''.

[[File:Expressbill-invoicequery.png]]
=== Unapply the Attached Accounting Transactions ===
After [[#Identify the Attached Accounting Transactions|identifying the attached accounting transactions]], unapply the items using the steps below.
*[[Unapply Client Cash Payment From An Invoice]]
*[[Express_Checks#Edit_the_Distributions_on_an_Existing_Check|Edit the Distributions on an Existing Check]]
*[[Apply_or_Unapply_a_Journal_Transaction_to_or_from_an_Invoice#Unattach_an_Existing_Journal_Transaction_from_an_Invoice|Unattach an Existing Journal Transaction from an Invoice]]
*[[Agency_Fee_Wizard#Delete_an_Agency_Fee_Invoice|Delete an Agency Fee Invoice]]

Once all items are unapplied, [[#Delete an Invoice|delete the invoice]].

== Delete an Invoice Listed as "Invoice Not On File" ==
If the message '''"Invoice Not On File"''' is displayed opening an invoice from the '''Account Tab''' or '''Invoice Tab''', it must first be reattached to a policy transaction.
:[[File:Expressbill-notonfile.png]]

#Document the '''Invoice Number''' displayed on either the '''Account Tab''' or '''Invoice Tab'''.
#From the client's basic tab, '''Left-Click''' the policy number to open [[Policy Express]].
#Select '''Create Item -> Invoice''' to open [[Express Billing]].
#Verify the current transaction does not currently contain an [[:Category:Invoice|invoice]]. ''(See images on right.)'' [[File:Expressbill-notonfile-notinvoiced.png|thumb|right|350px|Transaction Not Invoiced]] [[File:Expressbill-notonfile-alreadyinvoiced.png|thumb|350px|right|Transaction Already Invoiced]]
#:If the transaction is already invoiced, create a new temporary policy transaction for the unattached invoiced.
##From [[Express Billing]], Select '''Policy -> Close Transaction'''.
##Select '''Policy -> New Transaction'''.
##Enter '''Transaction (Trans) -> MIS'''. ''(Any Adjustment type such as ADJ will also work)''
##Select '''Save'''
#Select '''Administration -> Policy -> Attach/Unattach Invoice'''.
#:[[File:Expressbill-notonfile-admin-attachunattach.png]]
#Enter the '''Invoice Number''' and select '''Ok'''.
#:[[File:Expressbill-notonfile-admin-attachunattach-number.png]]
#The invoice is now attached to the policy transaction.
#Select '''Delete''' to [[#Delete an Invoice|delete the invoice]].

After deleting the invoice, if created, the temporary policy transaction can also be deleted.

@@ Line 47: / Line 47: @@
 #Select the '''Invoices''' tab.
 #:[[File:Client-invoicestab.png]]
-#'''Double-Click''' to open the desired invoice in [[Policy & Billing]]. ''(Alternatively, open the invoice in [[Policy & Billing]] using the '''Accounting tab''' or [[Policy Express]])''
+#'''Double-Click''' to open the desired invoice in [[Policy & Billing]]. ''(Alternatively, open the invoice in [[Policy & Billing]] using the '''Accounting tab''' or the [[Policy Dashboard]])''
 #:[[File:Client-invoicestab-select.png]]
 #Select '''Invoice -> Delete Invoice'''.
@@ Line 94: / Line 94: @@
 #Select the [[Client_Tab#Client_Tab:_Dashboard|client's dashboard tab]].
 #Select the (+) next to '''Policies'''. ''(To expand the band by default, see: [[Preferences]])''
-#'''Left-Click''' the desired policy number to open '''[[Policy Express]]'''.
+#'''Left-Click''' the desired policy number to open the '''[[Policy Dashboard]]'''.
 #Select '''[[Policy & Billing]]''' within the top toolbar.
 #Verify the current transaction does not currently contain an [[:Category:Invoice|invoice]]. ''(See images on right.)'' [[File:Policy&bill-notonfile-notinvoiced.png|thumb|right|350px|Transaction Not Invoiced]] [[File:Policy&bill-notonfile-alreadyinvoiced.png|thumb|350px|right|Transaction Already Invoiced]]

@@ Line 15: / Line 15: @@
 <ul>
-<li>[[Express Billing]]</li>
+<li>[[Policy & Billing]]</li>
 <li>[[Invoice: Adjust An Invoice]]</li>
 <li>[[Invoice: Create An Invoice]]</li>
@@ Line 45: / Line 45: @@
 == Delete an Invoice ==
 #[[Client Tab#Find a Client|Load a client]] on one of the [[Client Tab|client tabs]].
-#Select the '''Invoices''' tab at the top.
+#Select the '''Invoices''' tab.
-#:[[File:Clienttab-invoices.png]]
+#:[[File:Client-invoicestab.png]]
-#'''Double-Click''' to open the desired invoice in [[Express Billing]]. ''(Alternatively, open the invoice in [[Express Billing]] using the '''accounting tab''' or [[Policy Express]])''
+#'''Double-Click''' to open the desired invoice in [[Policy & Billing]]. ''(Alternatively, open the invoice in [[Policy & Billing]] using the '''Accounting tab''' or [[Policy Express]])''
-#:[[File:Clienttab-invoices-select.png]]
+#:[[File:Client-invoicestab-select.png]]
-#Select '''Delete'''.
+#Select '''Invoice -> Delete Invoice'''.
-#:[[File:Expressbilling-invoice-delete.png]]
+#:[[File:Policy&billing-invoice-delete.png]]
 #If the message '''"Can not delete invoice with items attached"''' is displayed, [[#Delete an Invoice With Items Attached|see the section below]]. Otherwise, select '''Yes''' to confirm.
 #:[[File:Expressbilling-invoice-delete-confirm.png]]
-#Select '''Exit''' to close [[Express Billing]].
+#Select '''Exit''' to close [[Policy & Billing]].
 == Delete an Invoice With Items Attached ==
@@ Line 67: / Line 67: @@
 *[[Agency Fee Wizard|Agency Fee Invoices]] or Open Item Matched (OIM) [[Invoice:_Adjust_Premium_and_Commission_on_Existing_Invoices_in_Closed_GL_Periods#Adjust_an_Invoice_Using_Reconcile|adjustment invoices]].
-Common attached accounting transactions can be viewed by opening each of the payment screens from [[Express Billing]]:
+Common attached accounting transactions can be viewed by opening each of the payment screens from [[Policy & Billing]]:
-A complete list of accounting transactions can be produced by running an [[Report: Invoice Query|Invoice Query]] for the current invoice.  From [[Express Billing]], select '''Other -> Run Invoice Query'''. ''(From Example: One Client Payment (Cash) for $600.00)''.
+*Invoice -> View Balance -> Client
 [[File:Expressbill-invoicequery.png]]
@@ Line 87: / Line 89: @@
 == Delete an Invoice Listed as "Invoice Not On File" ==
 If the message '''"Invoice Not On File"''' is displayed opening an invoice from the client's '''Accounting Tab''' or '''Invoices Tab''', it must first be reattached to a policy transaction.
-:[[File:Expressbill-notonfile.png]]
+:[[File:Policy&bill-notonfile.png]]
 #Document the '''Invoice Number''' displayed on either the '''Accounting Tab''' or '''Invoices Tab'''.
@@ Line 93: / Line 95: @@
 #Select the (+) next to '''Policies'''. ''(To expand the band by default, see: [[Preferences]])''
 #'''Left-Click''' the desired policy number to open '''[[Policy Express]]'''.
-#Select '''[[Express Billing]]''' within the top toolbar.
+#Select '''[[Policy & Billing]]''' within the top toolbar.
-#Verify the current transaction does not currently contain an [[:Category:Invoice|invoice]]. ''(See images on right.)'' [[File:Expressbill-notonfile-notinvoiced.png|thumb|right|350px|Transaction Not Invoiced]] [[File:Expressbill-notonfile-alreadyinvoiced.png|thumb|350px|right|Transaction Already Invoiced]]
+#Verify the current transaction does not currently contain an [[:Category:Invoice|invoice]]. ''(See images on right.)'' [[File:Policy&bill-notonfile-notinvoiced.png|thumb|right|350px|Transaction Not Invoiced]] [[File:Policy&bill-notonfile-alreadyinvoiced.png|thumb|350px|right|Transaction Already Invoiced]]
 #:If the transaction is already invoiced, create a new temporary policy transaction for the unattached invoiced.
-##From [[Express Billing]], Select '''Policy -> Close Transaction'''.
+##From [[Policy & Billing]], Select '''Policy -> Close Transaction'''.
 ##Select '''Policy -> New Transaction'''.
 ##Enter '''Transaction (Trans) -> MIS'''. ''(Any [[Transaction Profile|Adjustment type such as ADJ]] will also work)''
-##Select '''Save'''
+##Select '''Save'''.
-#Select '''Administration -> Policy -> Attach/Unattach Invoice'''.
+#Select '''Admin (Gear icon) -> Policy -> Attach/Unattach Invoice'''.
-#:[[File:Expressbill-notonfile-admin-attachunattach.png]]
+#:[[File:Policy&bill-notonfile-admin-attachunattach.png]]
 #Enter the '''Invoice Number''' and select '''Ok'''.
-#:[[File:Expressbill-notonfile-admin-attachunattach-number.png]]
+#:[[File:Policy&bill-notonfile-admin-attachunattach-number.png]]
 #The invoice is now attached to the policy transaction.
-#Select '''Delete''' to [[#Delete an Invoice|delete the invoice]]. ''(If created, the temporary policy transaction (MIS) can also be deleted by selecting '''Delete''' a second time.)''
+#Select '''Invoice -> Delete Invoice''' to [[#Delete an Invoice|delete the invoice]]. ''(If created, the temporary policy transaction (MIS) can also be deleted by selecting '''Policy -> Delete Transaction'''.)''

@@ Line 1: / Line 1: @@
 [[Category:Agency Bill]][[Category:Direct Bill]][[Category:Receivables]][[Category:Payables]]
 <table class="infobox" cellspacing="5" style="background-color: #FFFFFF; width:27em; text-align:left; border-spacing: 2px; line-height:1.5em;">
 <tr style="background-color: #bdbdbd; text-align: center; font-weight:bold;">
      <td>Related Pages</td>
@@ Line 32: / Line 38: @@
 </tr>
 </table>
-Invoices can be deleted from policies or quotes if the [[Open or Close Month (GL)|general ledger period is open]], the user has sufficient security access, and accounting transactions are [[#Delete an Invoice With Items Attached|not attached to the invoice]].
+Invoices can be deleted from [[Policy: Create A Policy|policies or quotes]] if the [[Open or Close Month (GL)|general ledger period is open]], the user has sufficient security access, and accounting transactions are [[#Delete an Invoice With Items Attached|not attached to the invoice]].
 *For policy invoices, requires '''Other -> [[Security System]] -> AR -> Policy Transaction -> Global'''.
 *For quote invoices, requires '''Other -> [[Security System]] -> AR -> Quoted Transaction -> Global'''.
 == Delete an Invoice ==
-#'''Load the client''' on one of the four client tabs.
+#[[Client Tab#Find a Client|Load a client]] on one of the [[Client Tab|client tabs]].
-#Select the '''Invoice''' tab at the bottom.
+#Select the '''Invoices''' tab at the top.
-#:[[File:Cltexp-invoice.png]]
+#:[[File:Clienttab-invoices.png]]
-#'''Double-Click''' to open the desired invoice in [[Express Billing]]. ''(Alternatively, open the invoice in [[Express Billing]] using the '''account tab''' or [[Policy Express]])''
+#'''Double-Click''' to open the desired invoice in [[Express Billing]]. ''(Alternatively, open the invoice in [[Express Billing]] using the '''accounting tab''' or [[Policy Express]])''
-#:[[File:Cltexp-invoice-selectinvoice.png]]
+#:[[File:Clienttab-invoices-select.png]]
 #Select '''Delete'''.
-#:[[File:Expressbill-delete.png]]
+#:[[File:Expressbilling-invoice-delete.png]]
 #If the message '''"Can not delete invoice with items attached"''' is displayed, [[#Delete an Invoice With Items Attached|see the section below]]. Otherwise, select '''Yes''' to confirm.
-#:[[File:Expressbill-delete-confirm.png]]
+#:[[File:Expressbilling-invoice-delete-confirm.png]]
 #Select '''Exit''' to close [[Express Billing]].
@@ Line 51: / Line 58: @@
 An invoice cannot be deleted if accounting transactions are attached.
-[[File:Expressbill-delete-itemsattached.png]]
+[[File:Expressbilling-invoice-delete-itemsattached.png]]
 === Identify the Attached Accounting Transactions ===
-Attached accounting transaction can include:
+Attached accounting transactions can include:
 *[[Client Payment|Client Payments]]
 *[[Reconcile Company Payables|Company Payments]]
@@ Line 79: / Line 86: @@
 == Delete an Invoice Listed as "Invoice Not On File" ==
-If the message '''"Invoice Not On File"''' is displayed opening an invoice from the '''Account Tab''' or '''Invoice Tab''', it must first be reattached to a policy transaction.
+If the message '''"Invoice Not On File"''' is displayed opening an invoice from the client's '''Accounting Tab''' or '''Invoices Tab''', it must first be reattached to a policy transaction.
 :[[File:Expressbill-notonfile.png]]
-#Document the '''Invoice Number''' displayed on either the '''Account Tab''' or '''Invoice Tab'''.
+#Document the '''Invoice Number''' displayed on either the '''Accounting Tab''' or '''Invoices Tab'''.
-#From the client's basic tab, '''Left-Click''' the policy number to open [[Policy Express]].
+#Select the [[Client_Tab#Client_Tab:_Dashboard|client's dashboard tab]].
-#Select '''Create Item -> Invoice''' to open [[Express Billing]].
+#Select the (+) next to '''Policies'''. ''(To expand the band by default, see: [[Preferences]])''
 #Verify the current transaction does not currently contain an [[:Category:Invoice|invoice]]. ''(See images on right.)'' [[File:Expressbill-notonfile-notinvoiced.png|thumb|right|350px|Transaction Not Invoiced]] [[File:Expressbill-notonfile-alreadyinvoiced.png|thumb|350px|right|Transaction Already Invoiced]]
 #:If the transaction is already invoiced, create a new temporary policy transaction for the unattached invoiced.
 ##From [[Express Billing]], Select '''Policy -> Close Transaction'''.
 ##Select '''Policy -> New Transaction'''.
-##Enter '''Transaction (Trans) -> MIS'''. ''(Any Adjustment type such as ADJ will also work)''
+##Enter '''Transaction (Trans) -> MIS'''. ''(Any [[Transaction Profile|Adjustment type such as ADJ]] will also work)''
 ##Select '''Save'''
 #Select '''Administration -> Policy -> Attach/Unattach Invoice'''.
@@ Line 96: / Line 105: @@
 #:[[File:Expressbill-notonfile-admin-attachunattach-number.png]]
 #The invoice is now attached to the policy transaction.
-#Select '''Delete''' to [[#Delete an Invoice|delete the invoice]].
+#Select '''Delete''' to [[#Delete an Invoice|delete the invoice]]. ''(If created, the temporary policy transaction (MIS) can also be deleted by selecting '''Delete''' a second time.)''

@@ Line 61: / Line 61: @@
 *Payments -> Producer
-A complete list of accounting transactions be produced by running an [[Report: Invoice Query|Invoice Query]] for the current invoice by selecting '''Other -> Run Invoice Query'''. ''(From Example: One Client Payment (Cash) for $600.00)''.
+A complete list of accounting transactions can be produced by running an [[Report: Invoice Query|Invoice Query]] for the current invoice.  From [[Express Billing]], select '''Other -> Run Invoice Query'''. ''(From Example: One Client Payment (Cash) for $600.00)''.
 [[File:Expressbill-invoicequery.png]]
 === Unapply the Attached Accounting Transactions ===
 After [[#Identify the Attached Accounting Transactions|identifying the attached accounting transactions]], unapply the items using the steps below.