Error: Crpe32.dll not found - Revision history

Brutledge: /* Add Environment Variable Manually */

2018-10-08T17:32:40Z

Add Environment Variable Manually

Mlively: /* Add Environment Variable Manually */

2016-12-13T20:39:22Z

Add Environment Variable Manually

Brutledge: /* Add Environment Variable for Microsoft Terminal Services Globally */

2015-06-09T21:18:37Z

Add Environment Variable for Microsoft Terminal Services Globally

Brutledge: /* Add Environment Variable for Microsoft Terminal Services Globally */

2015-06-09T21:17:49Z

Add Environment Variable for Microsoft Terminal Services Globally

Mlively at 15:05, 23 December 2013

2013-12-23T15:05:07Z

Mlively at 19:15, 10 December 2013

2013-12-10T19:15:09Z

Mlively: Created page with "Category:Crystal ReportsCategory:Error === Scope of the Problem === You receive the error message "Error: Crpe32.dll not found" opening Newton by Agency Systems. ==..."

2013-10-31T14:58:03Z

Created page with "Category:Crystal Reports Category:Error === Scope of the Problem === You receive the error message "Error: Crpe32.dll not found" opening Newton by Agency Systems. ==..."

New page

[[Category:Crystal Reports]][[Category:Error]]
=== Scope of the Problem ===
You receive the error message "Error: Crpe32.dll not found" opening Newton by Agency Systems.

=== Resolution ===
Crystal Reports has not been installed, or the Microsoft Windows environment variable for Crystal Reports has not be set.

==== Verify Crystal Reports Installation ====
#From the Microsoft Windows start menu, open the '''Control Panel'''.
#Select '''Programs and Features''' or '''Add / Remove Programs.
#Scroll down and verify that '''CrystalXIInstall''' is listed.
#:[[File:crystalreports-installed.png]]

If Crystal Reports is listed as installed, skip to [[#Add Environment Variable Manually|adding the environment variable manually]].

If Crystal reports is not listed, continue to the next section.

===== Manually install Crystal Reports if not listed in Control Panel =====
#From the Microsoft Windows start menu, open '''Computer''' or '''My Computer'''.
#Double-Click on the shared drive where Newton is installed.
#Double-Click on the '''Empire''' folder.
#Double-Click on the '''Dist''' folder.
#Double-Click on '''CrystalInstall.msi''' to start the installation.
#:[[File:crystalreports-installfrommsi.png]]
#Follow the prompts to complete the install.

If the error is continues, continue to the next section.
==== Add Environment Variable Manually ====
The user will need Microsoft Windows local admin rights to complete the next section.
#From the Microsoft Windows start menu, '''Right-Click''' on '''Computer''' or '''My Computer''' and select '''Properties'''.
#:[[File:startmenu-computer-properties.png]]
#Select '''Advanced System Settings'''.
#Select '''Environment Variables'''.
#Select '''New''' to create a user variable.
#Enter Variable name: '''Path'''.
#Enter one of the following for '''Variable value''':.
Windows 32 bit
C:\Program Files\Business Objects\Common\3.5\bin;

Windows 64 bit
C:\Program Files (x86)\Business Objects\Common\3.5\bin;

[[File:systemproperties-edituser-path.png]]

Select '''Ok''' -> '''Ok''' -> '''Ok'''.
==== Add Environment Variable for Microsoft Terminal Services Globally ====
The registry key is at the following location:
HKLM\SYTEM\Current Control Set\Control\Session Manager\Environment\Path

@@ Line 46: / Line 46: @@
 ==== Add Environment Variable for Microsoft Terminal Services Globally ====
 The registry key is at the following location:
-  HKEY_LOCAL_MACHINE\SYSTEM\Current Control Set\Control\Session Manager\Environment\Path
+  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment\Path

@@ Line 37: / Line 37: @@
 #:If the user variable for '''Path does not exist''', select '''New''' to create a user variable and enter Variable name: '''Path'''. (<span style="color: red">Warning: Performing this step incorrectly will cause system errors.</span>)''
 #Append one of the following to the existing '''Variable value''', or enter if empty:
-  Windows 32 bit
+  Windows 7 - 32 bit
   C:\Program Files\Business Objects\Common\3.5\bin;
-  Windows 64 bit
+  Windows 7 - 64 bit
   C:\Program Files (x86)\Business Objects\Common\3.5\bin;
 [[File:systemproperties-edituser-path.png]]

@@ Line 27: / Line 27: @@
 If the error is continues, continue to the next section.
 ==== Add Environment Variable Manually ====
-The user will need Microsoft Windows local admin rights to complete the next section.
+<span style="color: red">Entering incorrect information will cause system errors that must be corrected by a technician.  Please have your tech contact support with any questions.</span>
 #From the Microsoft Windows start menu, '''Right-Click''' on '''Computer''' or '''My Computer''' and select '''Properties'''.
 #:[[File:startmenu-computer-properties.png]]
 #Select '''Advanced System Settings'''.
 #Select '''Environment Variables'''.
-#Select '''New''' to create a user variable.
+#If the user variable for '''Path exists''', highlight the item and select '''Edit...'''.
-#Enter Variable name: '''Path'''.
+#:If the user variable for '''Path does not exist''', select '''New''' to create a user variable and enter Variable name: '''Path'''. (<span style="color: red">Warning: Performing this step incorrectly will cause system errors.</span>)''
-#Enter one of the following for '''Variable value''':.
+#Append one of the following to the existing '''Variable value''', or enter if empty:
   Windows 32 bit
   C:\Program Files\Business Objects\Common\3.5\bin;
@@ Line 44: / Line 46: @@
 Select '''Ok''' -> '''Ok''' -> '''Ok'''.
 ==== Add Environment Variable for Microsoft Terminal Services Globally ====
 The registry key is at the following location:
   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment\Path

@@ Line 1: / Line 1: @@
-[[Category:Crystal Reports]][[Category:Error]][[Category:Technical]]
+[[Category:Crystal Reports]][[Category:Error]]
 === Scope of the Problem ===
 You receive the error message "Error: Crpe32.dll not found" opening Newton by Agency Systems.