View source for Error: Crpe32.dll not found

[[Category:Crystal Reports]][[Category:Error]]
=== Scope of the Problem ===
You receive the error message "Error: Crpe32.dll not found" opening Newton by Agency Systems.  

=== Resolution ===
Crystal Reports has not been installed, or the Microsoft Windows environment variable for Crystal Reports has not be set. 

==== Verify Crystal Reports Installation ====
#From the Microsoft Windows start menu, open the '''Control Panel'''.
#Select '''Programs and Features''' or '''Add / Remove Programs. 
#Scroll down and verify that '''CrystalXIInstall''' is listed. 
#:[[File:crystalreports-installed.png]]

If Crystal Reports is listed as installed, skip to [[#Add Environment Variable Manually|adding the environment variable manually]].

If Crystal reports is not listed, continue to the next section.

===== Manually install Crystal Reports if not listed in Control Panel =====
#From the Microsoft Windows start menu, open '''Computer''' or '''My Computer'''.
#Double-Click on the shared drive where Newton is installed.
#Double-Click on the '''Empire''' folder. 
#Double-Click on the '''Dist''' folder. 
#Double-Click on '''CrystalInstall.msi''' to start the installation.
#:[[File:crystalreports-installfrommsi.png]]
#Follow the prompts to complete the install.

If the error is continues, continue to the next section. 
==== Add Environment Variable Manually ====
The user will need Microsoft Windows local admin rights to complete the next section.
#From the Microsoft Windows start menu, '''Right-Click''' on '''Computer''' or '''My Computer''' and select '''Properties'''. 
#:[[File:startmenu-computer-properties.png]]
#Select '''Advanced System Settings'''.
#Select '''Environment Variables'''.
#Select '''New''' to create a user variable.
#Enter Variable name: '''Path'''.
#Enter one of the following for '''Variable value''':.
 Windows 32 bit
 C:\Program Files\Business Objects\Common\3.5\bin;

 Windows 64 bit
 C:\Program Files (x86)\Business Objects\Common\3.5\bin;

[[File:systemproperties-edituser-path.png]]

Select '''Ok''' -> '''Ok''' -> '''Ok'''.
==== Add Environment Variable for Microsoft Terminal Services Globally ====
The registry key is at the following location:
 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment\Path