Error: 501 Job Failed

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Revision as of 19:27, 17 December 2013 by Mlively (Talk | contribs) (→‎Scope of the Problem: added printing to scope)
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Scope of the Problem

You receive the error message "Error 501 Job Failed " opening or printing from Newton by Agency Systems.

Resolution

Outdated versions of Crystal Report files required by Newton by Agency Systems are located on the machine.

The outdated files must be deleted from the local workstation at one of the two file locations:

Windows 32 bit
C:\Windows\System32\crpe32.dll
Windows 64 bit
C:\Windows\SysWOW64\crpe32.dll

Error-ordinal133-deletecrpe32dll.png