Difference between revisions of "Display Issues Printing Forms or Viewing Window Buttons"

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(→‎Other Considerations - Make Everything Larger: added video and release reference)
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<td>
 
<ul>
 
<ul>
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<li>[[Make Text and Other Items Larger or Smaller]]</li>
 
<li>[[Workstation Installation Instructions]]</li>
 
<li>[[Workstation Installation Instructions]]</li>
 
</ul>
 
</ul>
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</table>
 
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== Scope of the Problem ==
 
== Scope of the Problem ==
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When printing ACORD forms, the output is less than a full page.
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When printing ACORD forms, the output is less than a full page.  When printing reports, the text may display outside of the normal boundaries, overlay other text, or appear jumbled.
  
 
[[File:Error-display-formview.png]]
 
[[File:Error-display-formview.png]]
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== Resolution ==
 
== Resolution ==
 
Set the text size back to the default size, 100%.  
 
Set the text size back to the default size, 100%.  
−
#Open the '''Microsoft Control Panel'''. Select '''Appearance and Personalization'''. Select '''Display'''.
+
 
−
#:(Optionally, '''Right-Click''' on the desktop and select '''Screen Resolution'''. Select '''Make text and other items larger or smaller''').  
+
=== Windows 10 ===
 +
#'''Right-Click on the desktop and select '''Display Settings'''.
 +
#:[[File:Right-click-display.png]]
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#Slide '''Change the size of text, apps, and other items:''' back to 100%.
 +
#:[[File:Display-fontsize-w10.png]]
 +
#Close the '''Settings''' window.
 +
#Select '''Start -> ''Your User Name'' -> Sign out'''.
 +
#:[[File:Start-signout-w10.png]]
 +
 
 +
To properly increase font sizes, see [[Make Text and Other Items Larger or Smaller]].
 +
 
 +
=== Windows 7 ===
 +
#Right-Click''' on the desktop and select '''Screen Resolution'''.  
 +
#Select '''Make text and other items larger or smaller''').  
 
#Select the radio button for '''Smaller - 100% (default)'''.  
 
#Select the radio button for '''Smaller - 100% (default)'''.  
 
#:[[File:Error-display-textsize.png]]
 
#:[[File:Error-display-textsize.png]]
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  This change will take effect when you log out of your PC.
 
  This change will take effect when you log out of your PC.
  
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== Other Considerations - Make Everything Larger ==
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To properly increase font sizes, see [[Make Text and Other Items Larger or Smaller]].
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{{#ev:youtube|UXwjooO7sx0|300|right|Usability Options For Agency Systems}}
 
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If the text size for the entire computer does not display not large enough, the best alternative is to lower the screen resolution.  If the screen resolution is reduced, everything will display larger on the screen within and outside of Newton.
 
−
 
 
−
#Open the '''Microsoft Control Panel'''. Select '''Appearance and Personalization'''. Select '''Display'''. Select '''Adjust Resolution''' in the top left of the window.
 
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#:(Optionally '''Right-Click''' on the desktop and select '''Screen Resolution'''.)
 
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#Select the '''Screen Resolution''' drop-down, and move the slider down reducing the setting to one of the lower named resolutions. 
 
−
#:[[File:Error-display-changeres.png]]
 
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#Select '''Apply''' to view the changes.
 
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#A preview of the new resolution will display, and the system will prompt to either '''Keep changes''' or '''Revert''' to the previous resolution.
 
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#*There are many different options, so try a few and pick the one that looks the best. 
 
−
#*To keep the correct aspect ratio of width and height, try to avoid the tick marks between the named resolutions. (1024 x 768 is the minimum supported resolution).
 
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#*If multiple monitors are available, each monitor must be individually adjusted.
 
−
 
 
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In addition, a [[Newton_Release_Notes:_November_2014#User_Options|larger band font size is now available with the November 2014 software update]].
 

Latest revision as of 16:21, 27 March 2019

Related Pages
Related Categories

Scope of the Problem

When printing ACORD forms, the output is less than a full page. When printing reports, the text may display outside of the normal boundaries, overlay other text, or appear jumbled.

Error-display-formview.png

Text on menu buttons appears crowded and incomplete.

Error-display-schedulebuttons.png

Some fields, buttons, or menu choices are not available in some windows.

Error-display-mutli-gl-buttons.png

The display issues are due to the text size on the PC being set to greater than 100%.

Resolution

Set the text size back to the default size, 100%.

Windows 10

  1. Right-Click on the desktop and select Display Settings.
    Right-click-display.png
  2. Slide Change the size of text, apps, and other items: back to 100%.
    Display-fontsize-w10.png
  3. Close the Settings window.
  4. Select Start -> Your User Name -> Sign out.
    Start-signout-w10.png

To properly increase font sizes, see Make Text and Other Items Larger or Smaller.

Windows 7

  1. Right-Click on the desktop and select Screen Resolution.
  2. Select Make text and other items larger or smaller).
  3. Select the radio button for Smaller - 100% (default).
    Error-display-textsize.png
  4. Select the Apply button in the lower right of the window.
This change will take effect when you log out of your PC.

To properly increase font sizes, see Make Text and Other Items Larger or Smaller.

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